based on 8350 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind, friendly, helpful, very efficient and very quick. I was in an out before I realized it. Great service. I recommend it to everyone who is in need of medical services to come to this medical facility. Thank you guys great job.
The care at this hospital is amazing. It starts with the front desk and continues to the surgical ward with all the nurses, doctors! I have had 3 surgeries here and I will continue to have them at Baylor Frisco. Your care takes the anxiety out of surgery thank you!
Attentive, patient, and kind staff. Well organized and clean facilities. Good communication.
Very personable and efficient.
the reception and the nursing staff were very attentive and caring. on the other hand, the Doctor was quite dismissive and inconsiderate.
Everyone is friendly
Efficient service by skilled medical professionals and staff
Your attentiveness, and kindness and keeping me up to date on what was going on during my visit.
Both the labor and delivery nurses and the nursery nurses were absolutely amazing to my family and I! We couldn’t thank y’all enough for making this labor so stress free!
Friendly, professional, clean
kind, clean, effective
Great Service and Care!
Friendly and so caring.👍🏻
:Friendly staff, professional and efficient. Great experience!!
Admittance was quick. Felt Doctor and RN were careful to provide support and infusion for my infection.
Very friendly and clean
How caring the preop and post op nurses are.
Everyone & everything went so well!
The entire staff seemed completely engaged in the process. I was greeted as soon as I entered the lobby & was back in the pre-op area within 10-15 mins. My nurse & anesthesiologist were wonderful & took great care of me.
& last, but not least, Dr. Taylor was the absolute BEST!! Thank you all!
I appreciate everyone being so nice and friendly, especially on a Saturday.
All the staff were outstanding!
I felt as though I was being rushed out quickly after my surgery in the day surgery area. I was not feeling great and was struggling post anesthesia. I would have appreciated more time to have felt more stable before being sent home.
Amazing staff - from nurses to doctors to lab techs. Had a really positive surgery experience. Thank you.
Fast, knowledgeable, very courteous
Everyone I had contact with was great
Everyone was friendly and caring.
Everyone that I dealt with was capable and efficient.
got in quick and it was very clean and the staff was nice, the Dr. not so much he seemed very irritated to be working that day.
I had a c-section at Baylor Scott. I had wonderful experience and highly recommend the hospital due to the following:
- Very friendly and caring staff. I have dealt with multiple nurses for my baby and myself and they all were of incredible support and help to me and the baby. Their support was customized and unique not like a standard thing to be done. It was done with love and care. Shout out to Morgan, Olivia, Ashleigh, Lucy and all other nurses who take care of us
- Room service and menu options were exceptional and helped provide nutritous meals to me and my supporter
- All facilities were clean
- Organized and professional: From the moment I checked in till I checked out, everything was done in an organized manner and professionally
Was able to get fairly quickly and everyone was very friendly.
Everything was very good. Staff were very supportive and genuinely cared about my well being. Hospital facilities were outstanding.