Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4127 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The doctors and nurses are all very friendly and attentive to your needs. I am very big on communication, and all communicated greatly with me about expectations, needs, and services being done.
Report a concern   November 20, 2023 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Still feeling bad…. Didn’t prescribe me no type of antibiotics gotta go back to Doctor.
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing caring team. Very professional!
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was professional and friendly.

Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses are nice and professional
Clean place.
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and friendly servixes
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Team of nurses for labor & delivery and postpartum were incredible!
Report a concern   November 19, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone we interacted with at this location was extremely kind and helpful. They were all attentive to our needs and we are very grateful.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so helpful and cheerful.
Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fun and friendly staff.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is friendly and efficient.
Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great people and facility. Well organized

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast friendly service! Compassionate care. Great communication.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I liked the emergency care doctor and the nurses.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful staff Emily in pre op was amazing she made me feel calm before surgery ! The entire surgical team was amazing

Report a concern   November 18, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

Wait time was roo long
Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

They are very attentive to and informative about my condition. Everyone is very friendly .

Report a concern   November 18, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent and wonderful service ♥️
Report a concern   November 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff and facility.

Report a concern   November 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great team, quick, easy and very friendly staff!
Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

GREAT SERVICE
Report a concern   November 16, 2023 — Rated 5 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Did not feel that my concerns were taken seriously.
Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good service

Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was just so well "welcoming". From the time I checked in til I was checked out, I was treated with concern. There was always someone there.
Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everything

Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every single one of my encounters with the staff and providers was excellent. Dr. Danawala, Dr. Unger, the Pre-Op, Post-Op and Check In staff were all very professional, kind and accommodating. As a patient and retired healthcare professional, the service at this facility was the best I’ve ever seen.

Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

very structured
Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great food and nursing staff. Great facilities as well
Report a concern   November 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Not I was out.
But got better

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