Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8350 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very good.

Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous…thorough…

Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Staff was excellent and friendly.

Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice an provide great service.

Report a concern   November 28, 2023 — Rated 4 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Paul the house supervisor got annoyed because I returned 2 days after being seing.i am a nurse myself is sad to see this kind of treatment to patients .Dr Brookman couldn't hide his face expression likey illness was a joke very sad I think he shy work at a prison ,the last place people want to be is at ER .I have PPO insurance I am sure they ll charge lot for my visit.ONLY doctor that made a difference was doctor James very caring human he makes that place look better on my first visit

Report a concern   November 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

5 stars in all area.

Report a concern   November 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Great service … everyone was super attentive even that it was late. Doc Micheal was great and ease my stress

Great facility, great team & excellent service

Report a concern   November 27, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

There’s no waiting in the ER

Report a concern   November 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Had great care from every staff member!!!

Report a concern   November 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient check in process. Every staff member I interacted with was nice and knowledgeable.

Report a concern   November 26, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Hospitality

Report a concern   November 25, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was helpful and friendly.

Report a concern   November 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Attentive and supportive staff that cares about the needs of the patients.

Report a concern   November 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was good.

Report a concern   November 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quickly brought back for treatment. Everyone explained things clearly and offered the opportunity for questions.

Report a concern   November 23, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All services are to its best

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It was the most pleasant time you could have for your surgery

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was extremely nice, responsive and professional. The check in was efficient. The nurses and doctors were attentive and thorough and explained the process and answered any questions my spouse and I had to make us very comfortable. I would recommend this hospital.

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Minimal wait, very friendly.

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very friendly and prompt

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We had a great experience. Everyone was very friendly, comforting and professional. Keith was a wonderful anesthesiologist!! And Dr Bradley of course is great. Even the food was good.

The beds were SO UNCOMFORTABLE.

Report a concern   November 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Yes

Report a concern   November 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick, and easy access.

Report a concern   November 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is friendly from the check in to the person who pushes you out to your car. I always schedule my epidurals on the day Dr. Powell is at Frisco Baylor
Scott and White.

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staff was very thorough and caring. They did everything they could to figure out what the issue was.

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Caring staff, especially Tanner at pre-op d Lisa at recovery. I received the best care. Thanks

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Entire staff was friendly and accommodating.. what a great place for uncomfortable necessary procedures

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous, professional, efficient

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and competent

Report a concern   November 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was capable, competent, friendly, and concerned about me as a patient. The systems in place seemed to function well.


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