based on 4127 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Doctor and staff were very responsive.
One thing that I would like to point out is that my arm was badly bruised trying to secure an IV line.
Very nice.
Night nurses for date 10/13/23 and day/night nurses for 10/14/23 were amazing!
Everyone was caring and professional.
Beautiful facility and the nurses in the IV infusion area were super nice
My name is Name removed and I had a colonoscopy the 28th of October at Baylor Scott & White frisco. I had four nurses come in during prep time and unfortunately I do not remember their names but hopefully you can look them up. I want every single one of them to be recognized. Especially the anesthesiologist. So professional, very nice, I felt a very Christian atmosphere but they did their job so well and so diligently. I don't think I've ever had a greater experience in a hospital especially before procedure before. And my doctor was incredibly sweet, I believe her name was she do. Anywho, what an amazing hospital, amazing staff! These individuals are truly doing their calling and I'm grateful for them being there for me. May God bless you all
The level of professionalism and comforting care was exceptional. And, the timeliness of the treatment and surgery was greatly appreciated.
All the staff were wonderful! I received very good care!
Convenient location and very professional friendly staff
My nurse was Jill and she is so sweet and excellent at her job she made me feel at ease.
The people and rhe attention
The friendliness's of the nurses and aides.
Very professional, friendly and efficient.
Nurses are very non serious my wife was in labor and so much pain and she was on the floor no one cared half of the baby was out the doctor was not even present ….whats is this ….what kind of service was that …very unprofessional…i would like to speak with the director or high ups to the hospital …this is unacceptable
Kevin S. in pre-op was great! Thank you.
Professional
Summer was a great nurse
The Staff and Dr Dale Burleson were the greatest.
Great team. Very friendly and efficient.
I love the service fom everyone ♥️
Everyone from the receptionist to the OR staff was very friendly, informative, and helpful. I have never been in a hospital where the staff was all so kind.
I was seen quickly and everyone was helpful.
I was refused an itemized list of my procedure
I enjoyed my stay there. All the nurses and stuff are really nice.
No wait. Fast service in and out. Nice staff
Friendly staff, quick response times, and clear answers to questions. Great staff and people to be around! So joyful!
professional caring personnel, efficient
Awesome service !!
Quick
Staff very nice and helpful
Will definitely use again
The doctors and nurses were not listening to me . I came in for abdominal pain- i just recently found out i was pregnant and wanted to make sure everything was okay. I had at least 4 different staff members ask me about vaginal bleeding when i NEVER mentioned that because i did not have any and i reiterated that to every single one of them. On my discharge papers they put that i had a history of vaginal bleeding which again - i NEVER did. They also put on the paper that i was seen for a threatened abortion and threatened miscarriage and that’s not what i came in for. Then when the Dr came in to give me absolutely no information she came in laughing and tells me i just need to go follow up to see if my body is preparing for a miscarriage even though she said they saw nothing concerning. I left more anxious and scared for my pregnancy and myself than i did coming in. I will not ever recommend due to this experience which is sad because i’ve been to this hospital many times and have never had any issue until that Saturday