Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 9041 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly

Report a concern   April 11, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Doctor was rude and started talking to me about problems he has with other sickle cell patients
Pointed out the fact that ove been in the er for rhe same thing — I assumed a doctor would understand that someone with a chronic pain disorder would be come to the emergency room for the same type of treatment I felt very unsafe I was being questioned as if my pain wasnt really and I was seeking for pain pills this is a very dangerous doctor for a patient with sickle cell to deal with I was being accosed with words while in pain I had to advocate for myself while in excruciating pain appreaciate the nurse that treated me as his compassion is the only reason I dont want to escalate things. I hope the doctor that treated me that day gains some bedside decorum I dont think I will be returning to this hospital er

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly professional folks

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Prompt, easy check-in and prompt care.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Kind and efficient , they listen to what you say.

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Efficient, thorough, friendly, easy to understand follow up care

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is super friendly!

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly people

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Hospitality

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very kind

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone is very helpful, professional and kind. They made me comfortable and that calmed my nerves

Report a concern   April 10, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All employees were polite, efficient and caring!!!!

Report a concern   April 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Caring and professional

Report a concern   April 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Professional, seen quickly.

Report a concern   April 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I cannot brag enough about Briana and Jennifer in L+D. I had a hard labor, and I would’ve given up if it weren’t for them!

Report a concern   April 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very prompt kind and professional service thank you

Report a concern   April 9, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

These guys are so nice, It has been my go to place for urgent care when I can’t get in to see my doctor on a days notice. NP Jurry is always pleasant , Ben was awesome, and the nurse too was thorough. The receptionist is nice. I had given inaccurate info regarding when I injured my knee coz I hit it on two different occasions and so I thought I have to call them back to correct it and they were very nice about it even told me it wasn’t going to make a difference since there was just some Age related degenerative changes and not a fracture.

Report a concern   April 8, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great attention from all the staff (Doctors, Nurses, Lactations Consultants, General Staff)
Very useful information provided along the stay
Great installations and equipment
Pre-natal coursed provided

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

It’s awesome

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was amazing. The nurses are saints

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Competent nurses and clean facility

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great facility and staff

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kind, friendly and supportive - everyone that helped care for me!!! Not a lot of waiting around - they were prompt and made sure I was comfortable.

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses very helpful and attentive.

Report a concern   April 7, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very friendly and attentive.

Report a concern   April 6, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was attentive, polite and willing to go the extra mile to make me feel comfortable during my procedure.

Report a concern   April 6, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was welcoming and provided great care!

However, my recovery nurse lacked in the normal care I’ve been provided before. I asked for water & 10 mins later still did not receive it so I asked my daughter to find the nurse. She then went on to tell us she was used to handling children. Excuse me…you still need to talk to the parents so why was I any different being a 63yr old patient fir ear tubes?

Report a concern   April 6, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your system and your people.

Report a concern   April 6, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly, we are from Michigan and our Texas hospital was second to none!

Report a concern   April 6, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly, kind, and caring. I really felt as though the nurses and doctor had my best interest in mind.


Privacy Policy