Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8306 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 3, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your employee all are very responsible and dedicated for their job.

Report a concern   April 3, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast and attentive nursing staff

Report a concern   April 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good experience overall

Report a concern   April 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone from the doctors and nurses to the nurse anesthetist and the kitchen staff were so kind and helpful and going out of their way to make sure we were comfortable and cared for. It was a very positive childbirth experience for my husband, baby and me.

Report a concern   April 2, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very helpful and courteous

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Excellent customer service. Doctor was great.

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The staff was very professional, immediate attention, they helped me quickly and efficiently.

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire staff was very friendly! :)

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff from registering thru discharge were professional and caring. Facility is always clean and comfortable, all making the experience a happy, successful one.

Report a concern   April 1, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The check in process for my ESWL surgery was quick. The staff and nurses were kind and compassionate, I felt really comfortable.

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My entire experience with this facility has been well handled. The staff are polite, educated, patient & pleasant. Every aspect has been well coordinated.

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses are efficient and pleasant

Report a concern   April 1, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone that assisted me was kind. The RN Jaime was extremely helpful.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All of the nurses and doctors were very sweet and attentive. I was so thankful that they took such good care of me during a vulnerable time. Thank you again!

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is so kind and attentive. I felt very well cared for.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

check-in and processing was easy and everyone was super friendly

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and helpful staff

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent check in staff, excellent nursing staff and excellent doctors! Beautiful facility and they love their patients.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous, professional, friendly, thorough. Efficient and well run.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the nurses were amazing! They were all kind, patient, and knowledgeable!

Report a concern   March 31, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly, caring and very helpful. The best staff!

Report a concern   March 31, 2024 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Improve the experience to patients, doctor more focus on explaining the issue and give the chance for patients to ask questions

Report a concern   March 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent from start to end. Pleasant, informational, professional.

Report a concern   March 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was friendly, personable, and knowledgeable. We were amazed by the love and support we received during L&D, as well as during our daughter's stay in the NICU.

Report a concern   March 30, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Clean nice facility. Staff was very friendly and helpful.

Report a concern   March 30, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every thing ran very smoothly. All the staff were friendly.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I was treated quickly and professionally. All staff who I encountered, from Angela at the front desk, to nurses Vanessa and Amber, my respiratory therapist Rachel, and Dr. Dryden, were pleasant. The radiology techs, Jihad and Scott, were equally great.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendliest and most professional staff in a calm, welcoming environment, dedicated to caring for the patient

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly! Check in was smooth, communication was clear in what was happening next. Very happy with the experience.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Thanks! Everything was terrific!


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