based on 4241 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The nurses were great.
Nos encantó todo el servicio
I already completed a survey.
Staffing are very professional when checking.
All staffing in the procedure wing is very professional, skilled and have great bedside manner.
Dr. Masand is the best!
Efficient, thorough, courteous, and MD’s take time to explain diagnosis and treatment.
I have no complaints. Everyone was professional and friendly. I would recommend this hospital to my friends and family.
Very welcoming atmosphere and felt taken care of. The facility is spotless and intriguing design felt spacious enough as well. Overall wonderful experience at Baylor Scott and White Frisco! Highly recommend.
Everything
Very friendly and we had a great experience
The doctors and nurses were extremely concerned and caring! Thank you!
Friendly, skilled and accurate staff from arrival to being wheeled to car
Convenience
The doctors patiently listened to all the issues and symptoms and asked questions and suggested good medicines and practical remedies as well.
The front office were welcoming and quietly efficient.
The hospital was very clean.
Pre-Op nurse Kevin was friendly when he took me back before the surgery. Made sure I was comfortable and warm. The circulating nurse and anesthesiologist was very professional made me feel at ease. My PACU nurses when I woke up to recovery nurse were so nice! I wish all facilities were like this. Wish I can come back here for future surgeries.
Just delivered my 4th baby at Baylor Frisco. We love the staff and always feel right at home!
Caring, efficient, professional, focused, friendly
All of the staff were very efficient and kind from start to finish on my surgery day. I really have nothing negative to say. Good job!
Amazing staff, amazing food, all around everything and everyone is great.
Keep it up and thank you!
It was quick and easy
Efficiency, kindness
Everyone from the front desk staff to all of the nurses were extremely supportive, attentive and helpful.
Prompt, friendly service, show care for their patients and facility is very clean.
Everything was amazing. I had a great experience.
Everyone's was helpful and nice. From the doctor to the receptionist. It made my expectations very easy.
Despite the computer glitch and a long wait time, the entire staff, from check in to post op, was excellent! Thank you all.
Every one was very polite and very helpful
Everyone I came in contact was so friendly and caring. It was a great experience.
Everyone was so kind, helpful, and supportive. Very positive experience.
Welcoming and knowledgeable staff.
All the staff was wonderful and helpful