based on 1632 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reporting for the surgery at the hospital, every thing went smoothly. After surgery, at recovery area, all three nurses did take good care.
Our experience at Baylor Scott & White Frisco was exceptional! From the time we walked in the labor and delivery door to when I was wheeled out to our car with baby to go home, the service and level of care was the best I ever received. Every nurse both myself and baby came in contact with was kind, compassionate, beyond helpful and extremely knowledgable. Every meal both my husband and I received was absolutely delicious and the celebration dinner was just icing on the cake. I would not only recommend BSWF, but would make sure I come back here for anything in the future! Thank you so much!!
Great Organization. Helpful hospital representatives. Very attentive. Very personable.
Everyone was friendly and attentive. Especially pleased with the nurse practioner.
Everyone was friendly and very good at their jobs.
I was in and out fast and the staff was so sweet!
Friendly and knowledgeable staff
Every staff person we spoke to was so kind and helpful.
Very organized, competent and friendly.
The friendliness of employees
Got seen quickly and was impressed with the staff. I reside in Maryland and unfortunately cannot give any referrals.
The staff was very friendly, and the time between check in and for someone to see us was very fast.
i have had surgery nefoew and was happynwith service
i went to er and was handled extremly quickly
Very professional
I loved the service they listened to my comments.
The People at Baylor Frisco, Doctors, Nurses, Aids, Tech, Meals, and Maintenance are all friendly, knowledgeable, and are most helpful. The meals are terrific.
The TV is a little tricky, and why no Channel 8 ?
Everyone was very helpful and very friendly..
The people
I love my hospital. I work here and I trust it. When me or my kids need surgery this is where I go. They always take wonderful care of me.
Thank you my wonderful coworkers!!!! I appreciate every one of you.
Clean, kind, very helpful excellent care
Everyone was kind and efficient.
Everything went very smoothly and the smell of bacon cooking was fantastic!!
A very pleasant place for medical care. The employees and medical staff are very kind. I have used outpatient and emergency room with numerous times and have always been treated with kind care and concern.
Great service, very caring staff. First class!
The people!!!!
Lisa, Mike, Jamie, and Bob were fantastic! From the time I walked in the door until the time I left I felt cared for and listened to. All were very professional and caring.
Clean, fast, friendly staff
Personnel were very prompt in finding out my problem and giving me instructions to take
Very attentive, friendly and knowledgeable. My symptoms and care was explained quite well. Great facility with strong talent. I am very happy I chose the Frisco facility for my care.
Very competent and professional providers and staff.