based on 2362 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Competent nurses and clean facility
Great facility and staff
Kind, friendly and supportive - everyone that helped care for me!!! Not a lot of waiting around - they were prompt and made sure I was comfortable.
Nurses very helpful and attentive.
Staff was very friendly and attentive.
Everyone was attentive, polite and willing to go the extra mile to make me feel comfortable during my procedure.
Everyone was welcoming and provided great care!
However, my recovery nurse lacked in the normal care I’ve been provided before. I asked for water & 10 mins later still did not receive it so I asked my daughter to find the nurse. She then went on to tell us she was used to handling children. Excuse me…you still need to talk to the parents so why was I any different being a 63yr old patient fir ear tubes?
Your system and your people.
Everyone was very friendly, we are from Michigan and our Texas hospital was second to none!
Very friendly, kind, and caring. I really felt as though the nurses and doctor had my best interest in mind.
Everyone was so friendly and took great care of me during my ER stay.
Very thorough hospital. However the check-in and waiting experience was not great. I was told to arrive at 7 for surgery at 8AM. I got there at 7:15 and we had to wait in the lobby area until 9 AM.
Courtesy, ease of registration, cleanliness
Very nice hospital. Clean a unique. Excellent care for outpatient surgery
The staff was amazing from the time I walked through the door. I want to give a special thanks to my pre op nurse. I was very nervous but he was so attentive and made me feel at ease
The nursing staff (aside from my check in nurse) were very uncaring and neglectful.
Compassion
Quick and clean
Professional…organized
Your staff is super nice. They take interest and see to your needs immediately and don't leave you sitting for hours wondering what's going on. You're usually in & out 1 1/2 - 2 hours.
Attentive staff with good patient to nurse ratios. My room was clean and well kept.
Everything was very neat & clean & organized! People were very professional & kind too!
I had amazing delivery nurses!!! Amber and Christina especially! My birth experience wouldn’t have been possible without them!!
Felt right at home.
Very Professional.
Very good
They were friendly, professional, clean and easy to do to work with
Excellent service and friendly environment and experience!
High quality care from high quality caretakers!
Everyone was amazing. The nurses are saints