based on 8806 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff and facilities
all of the medical staff involved came by to introduce themselves and everyone was very friendly. Made me feel very comfortable and at ease for my procedure.
Everyone was kind, knowledgeable, informative, and helpful
Nursing care
I received great care. Staff was very professional, informative, caring and helpful. Highly recommend!
ER Dr was dismissive of my concerns
Service was effective and resolved my issue with great care and compassion.
Matthew was helping out great.
Everyone was amazing! From the check in process to every single nurse and pediatrician, the food. It was THE best birth experience I could have ever had. I wish I could call everyone out and give them kudos, but literally everyone was amazing!
Everyone genuine and professional!
I felt like they took very good care of me. The nurses on the postpartum unit are excellent and need to be recognized for thier superior treatment of patients.
everthing
The staff was very friendly, respectful, and took time to answer any questions. Also, the facilities was very clean.
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Felt like home. Easy process. Nurses were great. I had my doctor and a Chaplain come in and pray with me. It was very comforting.
the staff was very caring
All the staff are so helpful and very kind.
It was quick, friendly and easy
I recently had outpatient surgery and the entire process was exceptional - from the smiling registration team at the front dealing with construction chaos to my surgical team to post-op - everyone was genuinely friendly, cared about my comfort and kept good communication with my family. Thank you!
Through referral
Every one was very friendly. They gave out information to my family to assure them I was safe. From the beginning to the end I was very grateful.
Attention to detail and caring service
Everyone was very nice and helpful. Also the check-in process was easy and quick
Friendly staff. Made me feel relaxed and comfortable
We had a great birth and postpartum experience at Baylor Frisco. The postpartum and labor delivery nurses and doctors are fantastic and really helpful. The food is very good. Totally recommend this j
The compassion & care that was provided from all staff
Thank you
All of the nurses and doctors are very helpful and clear about the course of treatment. They make you feel like you matter
The nurses are very caring and very approachable. My family were very satisfied on the care we received from labor & delivery, post partum and nursery.
Very friendly and attentive
Didn't treat the issue I came in for.