based on 8620 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Availability to be seen by medical professionals, cleanliness of facility, ability to get cray same day.
Very service oriented to the patients and their friends/family ythat brings them in.
Staff is very friendly.
5 star.Everyone was excellent from front desk,nurse,tech and doctor.Very knowledgeable and thorough. Fantastic!!!!
Service is not good, when we admitted 06/19 nurse was very rude, she create panic. Couple of nurses are not helping me after labor. During delivery day nurse is great, ie 06/19 from 7 am to 7 pm, labor nurse is great. All other nurse we got not done most of the help.
The nurses were extremely nice and understanding. The facility was so clean and well equipped. I couldn’t have asked for a better experience.
The people were great
the doctor i had was so rude and you can really tell he didn’t care about his patients
Staff is so nice and accommodating
Everything
Fast check-in, friendly staff.
I could not have asked for a better experience or better nurses to care for my new baby and I. Thank you for everything!!
The service is outstanding! The check in was fast and easy. The nurses were caring and efficient. Everyone cared about me and for me. This was a great surgical experience.
IV insertion needs to be improved other than that everything was great.
Great staff
Staff was very nice and friendly
The staff was so nice and I felt like I was in good hands!
Pain free IV, friendly nurses, speedy service , easy and friendly registration , competent Anathesiologist and Dr.
Professional staff
Prompt
This was our second delivery here and both times the hospital were amazing and so kind with the exception of one nurse. We love Baylor and we are so glad this was where we chose to have our baby
Staff professional; Explained what was being done and when and why clearly, great bedside manner , if I had questions staff would explain and answered with no hesitation.
Friendly staff, clean environment.
Timely, efficient and informative. Time to resolution of my issue was much faster than expected.
Was good experience
Everyone was awesome, polite , and explained everything to me perfectly. Felt right at ease.
Keep times - I had to wait an hour after my appointment time before a scheduled procedure was started.
The staff is very friendly and helpful.
Amazing! Best medical care I’ve ever had!
Everyone from admitting to nursing staff was considerate, kind and pleasant in caring for me.