West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   October 1, 2022 — Rated 10 out of 10 by G.B. West Point Cycles - West 10th
What do you like about our products and services?

Everyone is soooo good looking 👌

Report a concern   October 1, 2022 — Rated 10 out of 10 by Andrew Webb West Point Cycles - West 10th
What do you like about our products and services?

Great service with a smile as usual from the West Point 10th ave. crew!

Report a concern   October 1, 2022 — Rated 10 out of 10 by Jan Bos West Point Cycles - West 10th
What do you like about our products and services?

Great bike shop - awesome staff

Report a concern   October 1, 2022 — Rated 10 out of 10 by Brent Atkinson West Point Cycles - West 10th
What do you like about our products and services?

Great selection, service, and prices!

Report a concern   September 24, 2022 — Rated 10 out of 10 by Casey Hilton West Point Cycles - West 10th
What do you like about our products and services?

Product and services are of high quality....

Report a concern   September 24, 2022 — Rated 9 out of 10 by N.B. West Point Cycles - West 10th
What do you like about our products and services?

Great service, friendly staff

Report a concern   September 16, 2022 — Rated 10 out of 10 by Ian Graboski West Point Cycles - West 10th
What do you like about our products and services?

Quick shipping, pleasant note in the box.

Report a concern   September 15, 2022 — Rated 10 out of 10 by Helen Reid West Point Cycles - West 10th
What do you like about our products and services?

Very helpful and went beyond to help and get bike in shape within expected budget.

Report a concern   September 14, 2022 — Rated 10 out of 10 by Gloria Herbert West Point Cycles - West 10th
What do you like about our products and services?

I personally really like the enthusiasm and kindness of your staff, I never feel like I am asking dumb questions (although I suspect I occasionally do). We are impressed by the quality of the brands you promote. The attitude of your staff comes across "we will find a way to make this happen" NOT "sorry we can't help you with that", sort of like "the buck stops here", lovely to be on the reseptive end of that kind of service. It was a joy to purchase my new bike through your company, we will definitely continue to deal with WEST POINT CYCLES.

Gloria & Graham Herbert

Report a concern   September 14, 2022 — Rated 10 out of 10 by Stan Kirkpatrick West Point Cycles - West 10th
What do you like about our products and services?

You had what I was looking for at a great price. Very fast and free delivery. Liked the personal note on the receipt. Enjoy the ride

Report a concern   September 14, 2022 — Rated 10 out of 10 by Kevin Mcelroy West Point Cycles - West 10th
What do you like about our products and services?

Great people - super helpful and attentive.

Report a concern   September 14, 2022 — Rated 10 out of 10 by C.M. West Point Cycles - West 10th
What do you like about our products and services?

The staff are always super helpful!

Report a concern   September 14, 2022 — Rated 10 out of 10 by Sarah Koch West Point Cycles - West 10th
What do you like about our products and services?

Super friendly, great service, very reliable

Report a concern   September 11, 2022 — Rated 10 out of 10 by Allie Milroy West Point Cycles - West 10th
What do you like about our products and services?

Always listen and fix whatever is going on with ‘my ride’. Bonus is the conversations with your peeps that has nothing to do with my ride! Love you guys!

Report a concern   September 10, 2022 — Rated 10 out of 10 by Helmut Urhahn West Point Cycles - West 10th
What do you like about our products and services?

neighbors

Report a concern   September 10, 2022 — Rated 10 out of 10 by W.P.C.W.T.W.P.C.W.T. West Point Cycles - West 10th
What do you like about our products and services?

Stoked!!!

Report a concern   September 10, 2022 — Rated 10 out of 10 by Tom Sandborn West Point Cycles - West 10th
What do you like about our products and services?

I appreciate the knowledgeable staff, the friendly, prompt service and the quality work done on every repair or tune up. TS

Report a concern   September 5, 2022 — Rated 10 out of 10 by J.F. West Point Cycles - West 10th
What do you like about our products and services?

Wide selection of products and very knowledgable staff.

Report a concern   September 2, 2022 — Rated 10 out of 10 by Jim Marley West Point Cycles - West 10th
What do you like about our products and services?

Very good service and great selection

Report a concern   September 1, 2022 — Rated 10 out of 10 by Doug Sauer West Point Cycles - West 10th
What do you like about our products and services?

You sell first quality merchandise at competitive prices, but most important is the high quality of your sales and technical staff - all do the very best job that they can do, are pleasant and prompt and courteous. I never hesitate to recommend your store.

Report a concern   August 31, 2022 — Rated 10 out of 10 by Ken Frail West Point Cycles - West 10th
What do you like about our products and services?

I bought my first bike at Westpoint back in 1972, as a university student at UBC, my wife Trek for her two Ironman competitions. I wanted a good quality electric bike and purchased the very durable Alant 7+ which has served me extremely well. I have a little arthritis and it gets me out riding and staying in shape. Great range of products, and very knowledgeable staff.

Recently I had my e bike, and my wife's FX3, in for its complementary one year service, and a small repair to the wiring. Staff were very helpful, the service was absolutely great, and the bikes were so clean and carefully worked on that they looked new when we picked them up. What I really found helpful was the technical notes that the mechanic forwarded and suggestions regarding tire pressure. I couldn't have asked for better service on bikes we rely on. Extremely pleased with the service and we continue to believe we made the best choice of dealers by making our purchase at Westpoint Cycles.

Please pass on to your staff that they scored points with us.

Report a concern   August 29, 2022 — Rated 9 out of 10 by G.T. West Point Cycles - West 10th
What do you like about our products and services?

Knowledgable and helpful staff.

Report a concern   August 28, 2022 — Rated 10 out of 10 by M.B. West Point Cycles - West 10th
What do you like about our products and services?

The team is knowledgeable, helpful and friendly!

Report a concern   August 28, 2022 — Rated 10 out of 10 by Kirsten Tisdale West Point Cycles - West 10th
What do you like about our products and services?

Friendly knowledgeable staff. Good selection of accessories.

Report a concern   August 28, 2022 — Rated 10 out of 10 by K.L. West Point Cycles - West 10th
What do you like about our products and services?

Decent selection of products. Accessory install for new bike purchase was great!

Report a concern   August 27, 2022 — Rated 10 out of 10 by Donald Kydd West Point Cycles - West 10th
What do you like about our products and services?

Reliable service and pricing

Report a concern   August 24, 2022 — Rated 10 out of 10 by Brian Teghtsoonian West Point Cycles - West 10th
What do you like about our products and services?

Knowledgeable friendly staff always keen to help out!

Report a concern   August 23, 2022 — Rated 10 out of 10 by T.R. West Point Cycles - West 10th
What do you like about our products and services?

Excellent communication and response time.

Report a concern   August 21, 2022 — Rated 10 out of 10 by David Magowan West Point Cycles - West 10th
What do you like about our products and services?

Quality products, knowledgeable staff.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Ian Young West Point Cycles - West 10th
What do you like about our products and services?

The services I have received since going to West Point Cycles which is two years had been excellent. Very caring people who seem to strive to fix and repair bike issues. I would recommend them to anyone.


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