Customer Testimonials

Staff are always knowledgeable, helpful, and give appropriate advice.thanks Chris for my new helmet after 25 years.

Amazing customer service!

Very efficient and helpful. Not overly priced for repairs. They have my support. Thanks. Cheers. First name removed

The customer service representative dealt with my flat tire issue immediately and I was able to take my bike home. It took about 20 minutes.

Thank you for effective and efficient action.

First name removed

My questions were answered accurately and quickly and my order arrived quicker than expected.

Great service! Super helpful, friendly service. Thanks!

Brompton selection, friendly service.

Guys knew what they were doing.
9 rather than 10 'cause the cleaning wasn't super detailed ... :)

Thanks!

First name removed

Service was good and honest. Prices seemed fair.

Knowledgeable and friendly staff.
Great products.
Fast and efficient service.

The West Point cycles team was courteous and polite, efficient with their work. Thank you!

Great deals on bicycle parts and accessories. Wish we had something like this in my province.

Friendly helpful staff

Knowledgeable. Friendly. Customer-serviced focus.

Kevin was more than helpful describing the issues and concerns with my bike. It is now running great! Look forward to the next service.

Good price, free delivery, fast delivery. What more could you ask for?

Friendly, knowledgable staff.

Staff were knowledgeable patient and extremely helpful. Top notch experience!

Great product choices and a super client service that easily find solutions. Impressed!

Everything. Very attentive. Thank you!

Good service, knowledgeable staff

Friendly and knowledgeable

I've always liked the neighborhood bike shop atmosphere and friendly service. That is a rare quality nowadays.

Great products, prompt delivery and good pricing. Thank you

The staff is both knowledgable and friendly. Clearly a room full of people who love bikes and cycling.

Great service for a small but persistent problem!

Brown -Okotoks
Amazing service. Prompt delivery 🚚. We will definitely be back for more!

I have bought several brompton products so far without any problems.

Excellent service and fair prices

We've always had terrific and friendly service at Westpoint, and I always learn something new. They don't try to upsell and all seem genuinely passionate about enjoying cycling.