Customer Testimonials

Great communication when bike is in for tune-up. Knowledgeable advice on products.

Staff seem quite knowledgeable and helpful. I think I did well on my bicycle purchase.

Friendly no pressure staff

The staff is very helpful and I love the two bikes that I've purchased. Thank you!!

Service is reliable , on time and on budget.
Staff are knowledgeable and very helpful.
Any time we have dropped in for minor repairs on the run we have gotten prompt attention

Been happy since first time I came though door. Friendly, helpful, honest, and great products

Great on store service, bike advice, service.

Everything!

Very helpful staff

friendly, helpful service. Good products

Flexibility and helpfulness.

I like the feeling that everyone there is connected with cycling. All the staff- and I must say Matt and Sarah in particularly - are very knowledgeable. But the knowledge doesn't come across as over technical or in any way condescending, as can be the case in sport equipment stores.
Just the right blend of friendly service with a solid product knowledge base.
Best bike store in Vancouver for me.

Friendly, helpful and very knowledgeable staff. They never try to up sell. Tim and Sarah are the best! And this is reflected in how the staff work with and treat their customers.

Knowledgeable and capable employees and convenient location and hours.

Very knowledgable about products with good quality items in stock.

Great people and great service

Good advice and range of products

I really like the team working at West 10th. They are knowledgeable, helpful and resourceful.

Excellent mechanic service