West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   July 22, 2022 — Rated 10 out of 10 by Ben Feist West Point Cycles - West 10th
What do you like about our products and services?

Amazing attention to detail. Quick, thoughtful, expert service.

Report a concern   July 22, 2022 — Rated 10 out of 10 by Ryan Swift West Point Cycles - West 10th
What do you like about our products and services?

Fast friendly customer service. They actually answer the phone.

Report a concern   July 22, 2022 — Rated 10 out of 10 by V.P. West Point Cycles - West 10th
What do you like about our products and services?

speed and flexibility

Report a concern   July 20, 2022 — Rated 10 out of 10 by K.K. West Point Cycles - West 10th
What do you like about our products and services?

The service and the politeness were both appreciated. Also, things were fully explained.

Report a concern   July 20, 2022 — Rated 10 out of 10 by Steven Ley West Point Cycles - West 10th
What do you like about our products and services?

Attentive staff that cares about quality customer service. I felt well looked after!

Report a concern   July 18, 2022 — Rated 10 out of 10 by L.C. West Point Cycles - West 10th
What do you like about our products and services?

Genuinely friendly, engaging, knowledgable, and efficient staff.

Report a concern   July 18, 2022 — Rated 10 out of 10 by Scott Mannino West Point Cycles - West 10th
What do you like about our products and services?

Very helpful, friendly, and professional staff members! Knowledgeable to boot! Highly recommended.

Report a concern   July 18, 2022 — Rated 10 out of 10 by L.G. West Point Cycles - West 10th
What do you like about our products and services?

Always a great job plus really nice people

Report a concern   July 16, 2022 — Rated 10 out of 10 by Brenda Scorah West Point Cycles - West 10th
What do you like about our products and services?

We found what we were looking for on the website (a Brompton bike)but had a few questions. When we called the store the person that answered the phone was super friendly and helpful. Once I placed the order Sam called me to confirm shipping details and was very friendly and helpful.
I happened to luck in and purchase a bike that they were offering free shipping on which was a wonderful surprise bonus!

Report a concern   July 16, 2022 — Rated 9 out of 10 by Brian Fitzsimmons West Point Cycles - West 10th
What do you like about our products and services?

Excellent service from the Irish sales person. Quick friendly and attentive. Changed my tube quickly and offered great advice

Report a concern   July 16, 2022 — Rated 10 out of 10 by K.O. West Point Cycles - West 10th
What do you like about our products and services?

Your service is outstanding. The staff are personable, patient, and help with any questions you have. They give you reasonable timelines on when your bike can be serviced and get back to you as soon at it is completed.

Report a concern   July 15, 2022 — Rated 10 out of 10 by Kerwin Besler West Point Cycles - West 10th
What do you like about our products and services?

The shifter is exactly what I order and the delivery was fast.

Report a concern   July 14, 2022 — Rated 10 out of 10 by Jane Weller West Point Cycles - West 10th
What do you like about our products and services?

Big thanks to all at Westpoint! I picked up a superbly gorgeous Trek Checkpoint this week. I so appreciated the communication I had from various staff as well as the discussion I had with one staff person (Al??) when I came to pick it up. With two timely maintenace I can schedule over the next year, as well as professional knowledge and suggestions, I can't say enough about Westpoint. Keep up the 10/10 service!

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.B. West Point Cycles - West 10th
What do you like about our products and services?

Top quality! Awesome bikes, products, service, and staff!

Report a concern   July 12, 2022 — Rated 9 out of 10 by Howard Barr West Point Cycles - West 10th
What do you like about our products and services?

Great service. Love my frame lock

Report a concern   July 12, 2022 — Rated 10 out of 10 by D.N. West Point Cycles - West 10th
What do you like about our products and services?

Friendly, helpful staff who are knowledgeable and competent

Report a concern   July 11, 2022 — Rated 10 out of 10 by Rob Mackay West Point Cycles - West 10th
What do you like about our products and services?

Friendly, fast, efficient and well priced - in that order!

Report a concern   July 10, 2022 — Rated 10 out of 10 by David Pulfrey West Point Cycles - West 10th
What do you like about our products and services?

Matt is very knowledgeable and helpful

Report a concern   July 10, 2022 — Rated 10 out of 10 by Dallas Leung West Point Cycles - West 10th
What do you like about our products and services?

You always go above and beyond.

Report a concern   July 9, 2022 — Rated 9 out of 10 by A.N. West Point Cycles - West 10th
What do you like about our products and services?

Matt was really helpful, as were any of the other staff I dealt with. Great store with great products!

Report a concern   July 9, 2022 — Rated 10 out of 10 by Marc Burgess West Point Cycles - West 10th
What do you like about our products and services?

Great price and very quick free delivery. Thanks!

Report a concern   July 8, 2022 — Rated 10 out of 10 by John Stekl West Point Cycles - West 10th
What do you like about our products and services?

Everything. My favourite bike shop

Report a concern   July 6, 2022 — Rated 10 out of 10 by B.S. West Point Cycles - West 10th
What do you like about our products and services?

Service was great when I went in for a pair of gloves.

Report a concern   July 6, 2022 — Rated 10 out of 10 by B.M. West Point Cycles - West 10th
What do you like about our products and services?

Quick turnaround for service! Work needed is always clearly communicated and I never feel anything necessary is done.

Report a concern   July 6, 2022 — Rated 10 out of 10 by N.H. West Point Cycles - West 10th
What do you like about our products and services?

Efficient service. Broad knowledge of staff. Friendly, enthusiastic team. large stock on hand.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Ken Jakobsson West Point Cycles - West 10th
What do you like about our products and services?

Fast shipping

Report a concern   July 5, 2022 — Rated 10 out of 10 by C.B. West Point Cycles - West 10th
What do you like about our products and services?

Fast processing of online orders.

Report a concern   July 4, 2022 — Rated 10 out of 10 by C.M. West Point Cycles - West 10th
What do you like about our products and services?

Appreciated staff taking the time to provide knowledgeable and personalized service.

Report a concern   July 4, 2022 — Rated 10 out of 10 by Jill Matt Davies West Point Cycles - West 10th
What do you like about our products and services?

Very professional, knowledgeable and conscientious sales people. My bike repair, Assos clothing, accessories and helmet are all perfect! Thanks West Point, for making me want to go riding even more now!

Report a concern   July 4, 2022 — Rated 10 out of 10 by K.C. West Point Cycles - West 10th
What do you like about our products and services?

Was very happy with the customer service I received!


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