Customer Testimonials

Very friendly, professional, prompt.

Friendly, practical, expert advice.

Prompt service, friendly staff, fair prices, convenient location.

I received the order, it arrived on-time and in good shape.

Thanks for the great service and product.

Good communications and a knowledgeable & professional staff. The quality of repairs is excellent.

Service!

Very friendly service, thank you

Everything thing

Kind, helpful, honest, and real.

Both are excellent.

Good knowledge and high quality products.

Excellent customer service highly recommended. Thank you.

Quick analysis and explanation of maintenance needed.
Work done on time; notification described work completed.
Cost was as estimated.

Very short wait. Had everything I needed in stock. Thanks Jessica. Chocolate was a bonus.😎👍🚵

The work they do at West Point Cycles is very professional. They are a good team, care for your bike and your safety, and offer good prices. I highly recommend that store, and have been going there for 20 years!

Good selection of items and very good customer service.

Excellent product - so far. Staff are really helpful, kind, patient with all questions and endlessly helpful in finding what works for you. knowledgeable staff will take time and do various adjustments, store policies are generous.

Genuine and good quality.

Great prices!

Efficient and skilled staff and work always done quickly.

Great service and the handwritten note was appreciated. Thank you

the friendly service and professional.....highly recommend this company

I purchased a trek dual sport and am happy with the bike and the friendly atmosphere of West point cycles

I always feel you are telling me the truth about what needs to be done to my bike, not trying to “up sale” me on things I don’t need. When I get it serviced, it runs like new every time.

Friendly and feel like you I can trust the advice and work.

The service tech was prompt, friendly and explained everything very well. All great!

Very friendly and reliable staff

I just love the friendly, knowledgeable and helpful,staff!

Good advice and follow up
Thank you

Clear efficient and prompt