Customer Testimonials

I only know about the saris h3 I bought, but I can tell that the price was unbeatable, especially with free shipping!

Fill the order quickly as promised

Great products and friendly staff

Thank you. Good product, fast shipping

Great service - thank you
Very thorough/comprehensive on my bike maintenance!
First name removed De Jong

super quick processing online order!

The people who work here are amazing and polite. So generous with their knowledge and willing to go the extra mile to help their costumers. I don't think I have ever met a nicer bunch of people. West 10th is lucky to have you all!

Good selection and stock; friendly service; fast and efficient; fair prices.

Your team member was very helpful

The Staff is knowledgeable, and courteous. The repairs work.

Knowledge, communicating and reliability

Extremely fast service.

Quick delivery ,great service will order again.

Thank you

You had the product that I was looking for , and offered free delivery . Awesome service
Thank you very much 😊
Ian Hadden

I have a Trek bike, so I like that West Point Cycles is a Trek dealer. I also appreciate the student discount. Staff were friendly and helpful!

Good price. Excellent customer sevice

Fast processing of online order.

Attention to detail,f friendly staff

Helpful customer service and good sale price. My bike was shipped out in 6 days! Thanks 😊

Everyone is extremely helpful and pleasant to deal with.

Nicest and best staff I have ever encountered in a bike store.

Excellent service!

I really like the above and beyond service! Everybody, Jeff is wonderful. Matt, too, although I'm not sure he still works there.
Thank you!!

Sound advice and expedient, super-friendly service. I was highly impressed.

Bike service is responsive and effective. I particularly like that your staff know me and my bike, and our collective history.

Great, knowledgeable staff. Good range of products in-store.

West Point cycle was extremely helpful! I had a part shipped and they shared the cost of upgrading the shipping cost to expedite it! Very friendly and helpful!

Good service and follow-up.

I have found that every member of the staff is friendly, knowledgable and helpful.

I have been a West Point customer for about 8 years. Primarily I used your bike tune up shop but on my suggestion, my husband consulted and then purchased a bicycle there for his specific back related needs. The technicians have always been fabulous. The advice given my husband was superb and he has been enjoying his new wheels for about 3 years. Recently, I purchased a bike helmet for our 2 year old granddaughter with the advice and experience of a West Point consultant. We are very pleased with their inventory and knowledgeable staff.