- Phone: 604-224-3536
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Customer Testimonials
I was is a time crunch to find an item most ships wouldn’t have in stock before leaving on a trip. I saw on-line West Point had it. I called and was told it was in the store. I did the online purchase and it went out that afternoon. It even showed up a day earlier than the courier service estimated. The West Point person was super friendly and ensured me it would go out immediately. Thanks so much.
Very friendly and efficient- bike rides like new again!!
Staff are kind and always happy when I need help.
Kept me informed. We’ll done
You’ve been in business for a very long time and have always provided honest assessments, and your recommendations for products have been helpful.
great people, super knowledgeable and competent and they actually care that you get everything you need for safe reliable biking at any level.
Very helpful and friendly
The assessment t of our two bikes was thorough and it was evident that the technician was very Knowles able. They were very engaging, explained everything and even told us the cost of each service and any parts costs. Overall an excellent experience, the bikes are much improved from the service, expectations achieved and surpassed. This is why your bike shop has been our go to for our bikes and when our 20 and 24 year old children were kids. We’re glad you’re in our neighborhood.
professionality
Excellent service
I don't always shop the brands that West Point carries but when I do, it's the service that makes it a 10. The staff in-store and online (including Instagram) are friendly, knowledgable and in some cases, have gone out of their way to help with a problem.
Excellent customer service and extremely fast delivery. Competitive pricing.
Excellent, competent, capable service. Discounts/Refunds where mistakes are made. Care and attention to quality and detail. Excellent prices with little/no overselling. I've tried many bike shops, and West Point Cycles has the best overall service in the Lower Mainland.
Service is helpful and friendly.
Excellent
Great service, quick delivery, friendly message with arrival 👍
Polite efficient service, Knowledgeable!
Good service and good people!
A little pricey for student budget though but you are great otherwise!
Polite and fast
Fast friendly informative service
Great service and good products
I love Trek bikes - they are very well designed and built. West Point Cycles staff are very professional, knowledgeable and friendly. I have always had a great experience dealing with them.
Best bike shop in the Lower Mainland.
Experienced techs provide great quality work during yearly maintenance and fine tuning of my road bike.
Knowledgeable staff
Friendly, helpful staff!
Good communication. Good work.
great prices, quick delivery
Excellent, friendly staff. My bike works really well now that it's been serviced. Thanks!
Great service, always friendly, knowledgeable and no bulls**t.