West Point Cycles - West 10th
3771 West 10th Avenue
Vancouver
BC V6R 2G5
Canada

Customer Testimonials

Report a concern   June 8, 2022 — Rated 10 out of 10 by Jan Bos West Point Cycles - West 10th
What do you like about our products and services?

The very best staff and customer service.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Steve Webb West Point Cycles - West 10th
What do you like about our products and services?

Accessible website; good prices and quick delivery

Report a concern   June 7, 2022 — Rated 10 out of 10 by R.A. West Point Cycles - West 10th
What do you like about our products and services?

Excellent Service
Fair prices
Good quality merchandise

Report a concern   June 6, 2022 — Rated 10 out of 10 by B.E. West Point Cycles - West 10th
What do you like about our products and services?

Always great service! Staff are always very helpful.

Report a concern   June 3, 2022 — Rated 10 out of 10 by S.W. West Point Cycles - West 10th
What do you like about our products and services?

You had what I could not find in Alberta and shipped it immediately

Report a concern   June 2, 2022 — Rated 10 out of 10 by Arnold Cruz West Point Cycles - West 10th
What do you like about our products and services?

Fast shipping...as soon as the parts are available, it's ready to ship. And it's free after a certain amount! They also have the best selection of components and gears out there.

Report a concern   June 2, 2022 — Rated 10 out of 10 by Willi Neufeld West Point Cycles - West 10th
What do you like about our products and services?

Big verity of quality products. Awesome costumer service, and always a quick response.

Report a concern   June 2, 2022 — Rated 10 out of 10 by Venay Felton West Point Cycles - West 10th
What do you like about our products and services?

Good service. Knowledgeable staff. The ability to book service helps those who use their bike to commute. Useful tips to maintain a bike are greatly appreciated.

Report a concern   June 2, 2022 — Rated 10 out of 10 by F.G. West Point Cycles - West 10th
What do you like about our products and services?

I ordered stuff online and i was shocked at how quickly it came!

Report a concern   June 2, 2022 — Rated 9 out of 10 by M.M. West Point Cycles - West 10th
What do you like about our products and services?

Good pricing. Free shipping for me.

Report a concern   June 2, 2022 — Rated 9 out of 10 by John Galbraith West Point Cycles - West 10th
What do you like about our products and services?

Was able to get a replacement mirror. I wasn't able to get that model anywhere else.

Report a concern   June 2, 2022 — Rated 10 out of 10 by Pierre Robert West Point Cycles - West 10th
What do you like about our products and services?

Great service - thanks gang !

Report a concern   June 2, 2022 — Rated 10 out of 10 by Serge Chantal West Point Cycles - West 10th
What do you like about our products and services?

Really fast, thank you!

Report a concern   May 31, 2022 — Rated 10 out of 10 by R.E. West Point Cycles - West 10th
What do you like about our products and services?

Friendly, helpful, patient

Report a concern   May 30, 2022 — Rated 10 out of 10 by K.D. West Point Cycles - West 10th
What do you like about our products and services?

Best staff around!

Report a concern   May 29, 2022 — Rated 9 out of 10 by Robert Dansereau West Point Cycles - West 10th
What do you like about our products and services?

Good service, good bike parts, fair price !

Report a concern   May 29, 2022 — Rated 10 out of 10 by P.C. West Point Cycles - West 10th
What do you like about our products and services?

I got the part I wanted, no hassle.

Report a concern   May 29, 2022 — Rated 10 out of 10 by S.R. West Point Cycles - West 10th
What do you like about our products and services?

Envoie rapide, Merci.

Report a concern   May 29, 2022 — Rated 10 out of 10 by C.M. West Point Cycles - West 10th
What do you like about our products and services?

I’ve only dealt with you online but transactions were accurate and fast, and good value to boot! Will check you out in person some time!

Report a concern   May 29, 2022 — Rated 10 out of 10 by L.C. West Point Cycles - West 10th
What do you like about our products and services?

Staff are consistently friendly and knowledgeable.

Report a concern   May 29, 2022 — Rated 10 out of 10 by G.P. West Point Cycles - West 10th
What do you like about our products and services?

Everything was perfect, very good communication. Thanks

Report a concern   May 29, 2022 — Rated 10 out of 10 by D.D. West Point Cycles - West 10th
What do you like about our products and services?

Very friendly and helpful staff.

Report a concern   May 29, 2022 — Rated 9 out of 10 by Lorne Carlson West Point Cycles - West 10th
What do you like about our products and services?

I got help right away even though the shop was busy. He just helped two of us at the same time and was polite about it when he switched back and forth. The only problem is that it's not part of my community and i believe in supporting local. (North Delta) I would recommend to my customers that live in that area that are interested in bikes when the conversation naturally goes that direction.

Report a concern   May 27, 2022 — Rated 10 out of 10 by C.A. West Point Cycles - West 10th
What do you like about our products and services?

The bikes are really good quality and the staff knows is very attentive. It’s good to go to a place where they actually know about bikes and can help you out!

Report a concern   May 27, 2022 — Rated 10 out of 10 by J.S. West Point Cycles - West 10th
What do you like about our products and services?

I ordered a Shimano BB-ES51 Octalink V2 Bottom Bracket, which the web site indicated was in stock. Ten days or so after placing the order you wrote back to say "Nope, not in stock but we do have a used out of box BB". You offered a 15% refund, which I accepted and we all lived happily ever after.

Overall, quite satisfied.

Report a concern   May 27, 2022 — Rated 10 out of 10 by Alicia Shigehiro West Point Cycles - West 10th
What do you like about our products and services?

Service was amazing as usual! So helpful and friendly. Great products, everything we needed was in stock the service we received was fast and well done.

Thanks guys!!!!

Report a concern   May 25, 2022 — Rated 10 out of 10 by D.R. West Point Cycles - West 10th
What do you like about our products and services?

Your genuine interest in your customers, appropriate service and advice.

Report a concern   May 25, 2022 — Rated 10 out of 10 by E.B. West Point Cycles - West 10th
What do you like about our products and services?

Always amazing service both in store and bike work. Technicians were great— cleaned my chain free of charge. Best bike store!!!

Report a concern   May 25, 2022 — Rated 10 out of 10 by Valerie Laing West Point Cycles - West 10th
What do you like about our products and services?

Very Welcoming Staff. Helpful and full of good tips. Well stocked store with many options.
Great shop! Bought my first Trek Domain AL4
it is a dream ride.

Report a concern   May 25, 2022 — Rated 10 out of 10 by S.L. West Point Cycles - West 10th
What do you like about our products and services?

Great service and very friendly staff


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