based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your products are high quality and reliable and the service is beyond compare. The selfless service of your team is commendable. Thank you.
Amazing place to go for all your bike needs..
Love our local bike shop that carries quality bikes with efficient trusted service.
Friendly. Knowledgeable. No pressure.
Great customer service.
Thorough in your evaluation of the problems.
Reasonable prices with no surprises.
Great Value and Services provided!
I would recommend Mole hill bikes.
I took one of my bicycles there for repairs and from the time I walked in the door until I returned to pick it up the customer service was GREAT!
Thank you!
Very professional and friendly, highly recommended. I took my bicycle for a service and was done fast and professionally.
It is a family business and everyone is knowledgeable and very willing to help and to answer any questions.
took bike in for service and tune up. Got it back all tuned up and looking like a new bike. Can't wait to ride it again.
I always feel confident my issue will get fixed, so staff that are kind but also professional.
Responsive, educational, affordable!
Friendly knowledgeable staff
Mole Hill is a great community bike store whose services keep folks riding high-quality bikes, and whose generosity towards area non-profits helps to create access among less advantaged folks
The staff is knowledgeable, friendly, and timely in their service.
Products are top of the line and a great variety of different styles on hand.The knowledge they have of the different bikes and their different qualities is phenomenal.
The entire team was extremely knowledgeable and courteous,
Jordan was very knowledgeable and answered all our questions. We were interested in the Aventon E-Bikes and were able to ride various models on site. Jordan took the time to explain each bikes features and make appropriate recommendations.
If you are considering an E-Bike, I highly recommend you stop by Mole Hill Bikes and check out the selection of E-Bikes and talk to Jordan. It will be a trip worth taking.
Andy Toy
Alfred is priceless! In just a few minutes Alfred helped me diagnose a problem with my Giant/Liv e-bike and identify the correct replacement part. Before speaking with him I spent more than an hour speaking with other Giant dealers who were unable to help and trying to reach Giant’s (nonexistent) technical support. If only I had called Alfred first.
Good selection of products. Most importantly, great service. We are just casual bikers. At alot of places they don't really have the time or patience for people like us. Here were are always given all the time and care we need to find what works for us to ensure we continue to always have an enjoyable ride as we age. We will alway keep coming back.
Thank you for all your efforts and assistance in purchasing a new bike. Communication was great as was the customer service. Bike was ready to go after a few adjustments and looking forward to getting rides in on my new Giant.
Friendly service and everyone is very knowledgeable.
Staff is friendly and excellent customer service. Quality products!!
They have a tremendous selection of equipment and the service department is great! Friendly, knowledgeable staff await you!!
Always friendly, attentive, timely, and high quality!
Knowledgeable staff and very helpful
Great service and great prices! Wouldn’t wanna go anywhere else for anything bike related.
Very good at what they do.
Gerald and Jordan were very helpful and knowledgeable. They answered our questions and gave us some good information to help in our decision making.
Jordan and team made our experience buying our first ebikes an absolute delight in virtually all ways. The industry knowledge, kindress and patience displayed were phenomenal. Jordan spent the requisite time with both of us (my wife andI) teaching and showing us the ins and outs and happily allowing us to ride what felt like dozens of different bikes! The shop was extremely well curated and equipped. We came back several times as we came to decisions. The service and attention and interest displayed were all excellent. We would hesrtily recommend Mole Hill and staff for virtually any and every aspect of biking;purchases, repairs, equipment and advice!
Very knowledgeable, courteous, A answered all my many questions.
Now my LandRider bike works wonderful. Love riding it around town.