based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was a pleasant experience , sales person was nice and took time to answer my questions
Great products that last. Service and sales folks are helpful and listen to you.
Fair prices, good people.
Great service on getting bike repaired in a timely manner.
I have been a Mole Hill Bikes customer for over 25 years. Their customer service is top notch! Every employee I have ever dealt with has been knowledgeable, friendly, efficient, and helpful. Their repair work is reasonably priced and completed quickly. Mole Hill Bikes is the best.
Jordan was extremely helpful in answering all of my questions about the various e-bikes I test rode. The area where Mole Hill is located is a great place to test ride an e-bike with hills and flat areas to test all the gears, modes and throttle. I felt very comfortable when I made my purchase. Thank you Jordan and Mole Hill Bikes!!!
So friendly and knowledgeable about all of their things. They can listen to your personal situations and tailor the experience to fit you like no other.
Jordan was great at getting me setup in an e-bike.
Great service Great help at the right time when my daughter's bike got damaged, and needed it fixed, I would recommend it to anybody that needs their bike fixed right .
No problems
The staff are friendly and thoughtful. Plus they are good mechanics and ride themselves.
Friendly and knowledgeable sales and service. Thank you very much!
The owners and sales staff are always friendly and helpful. They usually have the parts I want in stock or can order them. There service department has put our 90’s vintage bikes back in working order. Highly recommended.
Jordan and the staff give great customer service and advice. They point out mechanical issues that I have no clue about
Mole hill bikes has been such an amazing business to work with. After years of buying cheap bikes from big box stores, and them breaking and not knowing how to fix them, we bought Mole Hill bikes! They have been so helpful and accommodating. If one of my boys breaks their bike, I can just drop it off and know it will be fixed in a timely fashion. Everyone has been so friendly and kind!
Aiden - I think I have his name correct - was awesome. We are pretty sure my ebike was stolen while we were eating lunch at Lil Gus' in Grottoes. SO FRUSTRATING!!
Aiden was great and helped us find a great used one in your shop.
I appreciate the personal attention and help in finding the right bike to suit me.
Drove a bit over 2 hours to purchase a mountain bike from Jordan and Molehill since they were one of the closest Giant dealers "near" me. Staff was great, they were able to set the bike up for me while I waited, let me test ride other bikes I was thinking about, let me test drive an e-MTB. Aiden got everything fine tuned for my size, Albert was there advising as well. Great shop, good selection of bikes, super friendly and honest. No complaints at all.
Great service, very knowledgeable and friendly. Will buy my next bike from them.
Knowledgeable, friendly staff
Very friendly and knowledgeable
Y'all are the greatest! Lots of wonderful attentiveness and care in getting everything just right for my build. I appreciate the help and look forward to riding again!
Great customer service and excellent value!
Excellant work and they listen to you
Mole Hill offers excellent customer service and problem solving as well as a great bike selection. They are very helpful, answering questions, providing alternatives, and truly listening to the needs of their customers.
A very good store with quality goods at a good price. They process orders quickly and take a responsible approach to delivery.
High quality bikes with great service!
Great service and great attention to detail! 100% recommended.
Good range of price and products. Well informed staff that are courteous.