based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales and service folks are knowledgeable and professional
Quick to help and get me back on the trails. All staff are friendly and knowledgeable
Staff was very helpful and accommodating in helping me find the perfect bike!
Excellent customer service and great prices on maintenance of bikes.
Sharon Whitfield
Your shop was recommended by our neighbor and we were very happy with the friendly and knowledgeable staff. The selection of ebikes was great, with a nice place to try them out. It was a great buying experience.
Quick, friendly, and good value.
Be a little more flexible with discounts. Overall, we had a great experience.
Friendly, knowledgeable people. Great products.
Love the family business and it warms my heart to see you guys doing well.
The undeniable quality of the services, professional staff. The general good atmosphere of the shop. Mole Hill is what a "Bicycle store" should be.
I took my creaky Revolt X in for service, and picked up a quiet Revolt X, no creaks! Very pleased with the service.
great people to deal with
Fair price for work done
Service is great
Exceptional honesty, deep product knowledge, along with excellent customer service. I would love to see these guys in my town in Colorado.
Friendly, engaging, prompt. Provided what I needed and did not try to up-sell anything. Highly recommend!
Mole Hill had a good selection of ebike brands to choose from. The salesman was very informative and they were able to quickly address all our questions and concerns.
We love Mole Hill Bikes. They have everything we need and are so helpful. We are casual e-bikers and they have been so great to work with, always giving us all the time and advise we need to help us enjoy the sport. We are very grateful.
Great selection, service, and prices
Products are great and the level of customer service is outstanding!
Very knowledgeable! Service oriented. Lots of product options.
The products and service are the best.
Very informative, patient and helpful in finding the perfect bike for your needs and adding everything you want or need to it!
I like the high level thinking brought to bear on the simple act of biking. The staff has covered all the problems that can come up and protect their customers as they pursue biking as a pastime. Great family environment as well.
Always accommodating
I was impressed with the variety of products offered by a local shop, from traditional bike models to electrics and a wide selection of accessories. Staff was very friendly and knowledgeable and made purchasing a breeze.
New to the biking world. Aiden was very helpful in assisting me in picking out a bike. Thanks!
Quality
Mole Hil Bikes.... never disappoints! They know their stuff!
excellent high quality bikes and super knowledgeable sales/service