based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products are excellent. Customer service excellent, staff knowledgeable and friendly.
Quality products five star service
The service here is incredible! The folks here work extremely diligent and have quick turnarounds.
I am always greeted with enthusiasm at the shop… Jordan always provides professional and enthusiastic service and shows genuine interest in my biking plans/needs. Bike service is performed in a timely manner and at a fair price… I love the fact there is ample inventory available at their location.
I was able to call and have what I needed set aside so someone else could pick it up. Great service, as always.
Excellent staff and service! Prompt repair service.
Mole Hill Bikes has a very talented and knowledgeable staff. They go the extra mile to meet their customer needs. Their service department is also superb. Top class all the way.
Great service, great bike, like it a lot. Friendly knowledgeable folks at the shop
Very friendly and helpful.
The friendly staff gave me every opportunity to test drive a number of different bikes. No high pressure sales. They were very patient and knowledgeable. I'm very happy with the bike I selected and I'll definitely recommend Mole Hill Bikes to others. Thanks!
They sell really good bikes
All of you are friendly, courteous and respectful - that alone would bring me back as a regular customer. I think your products are good and your prices are fair. And, you’re close to home. I trust your knowledge and skills. All good reasons to keep coming back! Thank you!
Fast and honest. No Bs just did what they say they were gonna do and super fast. Thanks
They are knowledgeable, amiable and try to bend over backwards to help. Love this place! We are so lucky to have this wonderful bike shop near us
Friendly knowledgeable staff. They took the time with us while we test rode many different models.
Mole Hill Bikes is the place to go. I've gone to other bike shops in the area and they were nothing like Mole Hill. From the moment you walk in the door, you are greeted immediately. It is a family business and they make the customers feel like family. Always friendly amd helpful. They know their craft and it shows.
I appreciate the way you try to understand what a customer needs, and meet the need. Whether that is a new bike, or just a missing screw.
All quality...both sales and service as well as products.
Great customer service!
Excellent service!
They had the product that fit my needs; and were friendly in discussing my wants.
Very friendly and knowledgeable on products and service
good selection of bikes and accessories.Good service friendly
Friendly service, reputable products
Fast professional service, and a relaxed family atmosphere.
Very helpful and friendly service. Lots of gear needed for all types of riders. Young or old you can find something to fit your riding style.
Very friendly and knowledgeable staff.
Very knowledgeable and willing to help.
Good customer service
Your products are of high quality. Your service is second to none and your people are the best. Very knowledgeable and helpful. I recommend mole hill bikes to everyone.