based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Amazing staff ! Amazing product and knowledge! Very friendly and always welcoming !
Quick replies, friendly shop experience. Thank you!
Selection of products and knowledge of service ; friendly staff.
I really enjoyed my time while at the shop, everyone was very friendly and helpful. The bike I got is also great and I enjoy it.
Lots of gear to chose from and excellent advise from Jordan!
Service is always first class. I know everyone at the shop on a first name basis and I am always treated like family when I walk in. There is no better shop in town! These guys are the best!
Good service. Alfred is an awesome mechanic.
Friendly service and knowledgeable staff. Excellent product line. Great values.
Friendly, knowledge staff. Excellent selection of bikes and accessories. Giant Experts! Alfred is the maestro of bicycle maintenance.
I like the products and particularly the service. Alfred does an excellent job and I really appreciate his expertise. Thanks!
I appreciate your willingness to help make the best decisions on bikes, seats, etc. Your service yesterday was above and beyond in helping me make the changes I wanted on my bike without extra labor cost! As always, I appreciate dealing with you.
Lowell Wenger
You guys are very dependable and always willing to help. Friendly service
Great products and solid repairs.
Very knowledgeable staff!
Friendly staff, did the job I needed. Did not try to sale me something I didn’t need. Have a good selection.
Great service, trust in the staff and quality products. I value the help I get and enjoy my bikes.
1 year of free adjustments is a great deal that comes with any bike purchase. Mole Hill Bikes is part of my bike family and not simply a place to purchase bikes.
Service was great.
Personal service, good prices, and good products available in the store.
Great service from a nice bunch of people who are a pleasure to deal with and who are very knowledgeable on the products they sell
Friendly, helpful and quick in service and repairs.
Great service!
Everything you do is great! The staff are very friendly, and the work is outstanding!
They know their stuff! Also - extremely knowledgeable on where the hot spots are in terms of bike trails. Very affordable bike tune ups before you hit the trail. Highly recommended and fast service!
Very friendly and knowledgeable staff
I have always been pleased with the salesmanship and service from the bike shop. This most recent service visit was not the best. When my wife went to pay for service, tire was flat. When I picked up bike to ride home, mirror was broken. When I rode bike home, the chain came off. Again, very unusual but not the ideal service experience. I purchased bike at the shop and usually have it serviced once a year. I have thought about upgrading to a new model.
The people who work at Mole Hill are smiley, professional, super knowledgeable, and non-intimidating!
Great brand and great value. Costumer service is great as well.
Great people. Kind.. patient.. helpful. Glad to be a part of the mole hill family.