based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Local business serving local customers with great service. Why would you want to do business with the big box guys?
A wonderfully welcoming place for any bike rider; novice to experienced. I have experienced their great customer service, warm hospitality and expertise as I have grown from being an apprehensive road biker to one who is signing up for large organized bike rides in the surrounding area!
I like the variety of products that you carry. Your knowledge of every biking aspect is reassuring to me. Your service is outstanding as is your professionalism and friendliness.
The service, both customer service and the work done on my bike has always been exceptional.
Friendly, time-tested, quality work.
You have a very great shop and staff are always helpful and friendly. Thanks Gerald for your friendship and care.
always have a good experience with Mole Hill bikes, never any problems and if I do they always take care of them.
The service!!!
Good quality, good help with making decisions about products, friendly owners and employees.
I like the communication and the helpfulness of the staff and the quality of the products.
It’s always great to walk into a shop and get called by your name. Mole hill always has great service and are very knowledgeable with there products.
Giant bikes and equipment are some of the best in the industry!
The service is always friendly and highly professional. Never get the impression you don't have time for the customer as is common at other shops.