What our customers think of us!

personal and professional service and expertise

You guys had what I needed and you were good at communicating!

I like the family atmosphere and that you are Christians. You are kind and helpful.

The sales rep was very good. I enjoyed dealing with him.

As it so happens I just emailed you separately about a significant concern with the bike.

I await your response.

My E-bike is great-love being able to call Mole Hill Bikes whenever there is a question (rarely).Jordan and staff are very knowledgeable and professional. Love that/.

Quality at a good price

So helpful! Fixed my tire and a few other things immediately! Great customer service. Gary Myers

fast, simple, and easy process to deal with mole hill.

Very nice people. Very helpful

Friendly expert service and advice.

Locally owned family business selling and servicing quality products. Prompt, professional service at a fair price.

We've been a customer for years. We appreciate the patience and honesty that the employees show us on each visit. We're amateur cyclists so this kindness goes a long way with our family. Thanks!

Prompt timely service and communication

You Guys are awesome. I bought my bike there a year ago. I brought my bike in for service and it was great. He told me what was wrong and resolved the issue. I will be back.
Thanks You!

Great customer service! Outstanding product knowledge. Great assortment of bikes. Highly recommend Mole Hill Bikes.

Good, solid folks here who are very knowledgeable

Great Selection and easy to work with.

Personnel quickly took care of my issue and contacted me that the job was complete.

Thanks for the quick fix. You always go out of your way to keep me pedaling!

Thanks for the great customer service!!!

Very helpful in helping me decide which mountain bike was best for me

courteous and service was quikly and properly completed

Always very helpful and kind.

I can not say enough about Mole Hill Bikes. The staff is knowledgeable, polite and very helpful. They always take the time to listen to my needs and go above and beyond to ensure they are taken care of.

The staff is friendly and good to work with. Jordan and Alfred helped get my bike fixed and serviced. Overall great staff, highly recommended.

The price was the initial like, it was the reason I drove 2 1/2 hours to check the e-bike out. When I got to the store I was greeted very kindly and professional. My questions were answered, I was given a tutorial of the e-bike, the bike was adjusted for my height all with patience and a smile while I had my husband on the phone for part of it. The e-bike test ride sealed the deal. I like that they had a hill on property so I could get a true experience of how it would perform. Jordan also put my bike on the bike rack and showed me how to place it properly. I had a very good experience.

I needed a new bike helmet. They had a similar helmet that would work with the front and back lights that I had on my old helmet! They transferred the lights and even transferred my mirror to the new helmet at no extra charge!

Staff is always friendly and knowledgeable. Fast turnaround on service

All I can say is I wish this bike shop would open a location in Charlottesville! Incredible service and Jordan and Alfred are both just top-notch when it comes to diagnosing and working on e-bikes. I honestly can't thank them enough for warranting out a new motor on my Yamaha cross core RC! I can't believe the difference when riding it as it doesn't even seem like the same bike. Actually, it is so quiet you can't even tell it has a motor. Jordan literally can answer any question about anything that has to do with a bicycle. Highly recommend dealing with this great shop!

We appreciate the patience and understanding shown by staff.