West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   December 7, 2018 — Rated 10 out of 10 by Karen Odonnell West Point Cycles - Main St.
What do you like about our products and services?

Helpful staff
Report a concern   December 6, 2018 — Rated 10 out of 10 by D.C. West Point Cycles - Main St.
What do you like about our products and services?

Sarah is terrific...she guided us in the purchase of 2 beautiful Trek bikes with all the “trimmings”. We are two people who have not been on bikes for many years!
Report a concern   December 4, 2018 — Rated 10 out of 10 by L.M. West Point Cycles - Main St.
What do you like about our products and services?

It’s the service at WPC that is amazing! I also like the fact you carry a lot of women specific cycling products.

Report a concern   December 3, 2018 — Rated 10 out of 10 by Janet Walker West Point Cycles - Main St.
What do you like about our products and services?

Each time I've had some work done, my bike feels like a brand new bike even as I start rolling it out of the shop.

I have 100% trust in staff in your store.

Janet
Report a concern   December 2, 2018 — Rated 10 out of 10 by N.D. West Point Cycles - Main St.
What do you like about our products and services?

West Point’s sales people were perfect: there to help when you needed it, not hovering or ‘selling’ when you didn’t. Excellent selection, and good inventory. All I all, a great experience.

Report a concern   December 2, 2018 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

The personal experience and attention to details.
Report a concern   November 27, 2018 — Rated 10 out of 10 by A.C. West Point Cycles - Main St.
What do you like about our products and services?

Great advice and high quality products
Report a concern   November 26, 2018 — Rated 10 out of 10 by K.C. West Point Cycles - Main St.
What do you like about our products and services?

Sara and her team are doing an awesome job. World class service!

Report a concern   November 26, 2018 — Rated 9 out of 10 by M.S. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and enthusiastic staff.
Report a concern   November 26, 2018 — Rated 10 out of 10 by B.B. West Point Cycles - Main St.
What do you like about our products and services?

Thank you to the clerk at your store who went out of his way to help me with a bike light part. He found a solution that helped me make an unusable light usable.
Report a concern   November 26, 2018 — Rated 10 out of 10 by Sarah Blay West Point Cycles - Main St.
What do you like about our products and services?

I already recommended you. Your whole staff are down to earth and talk to all of your customers, including me, with care and respect. It makes all of the difference. Thank you for taking so much time with me. I will be back.
Report a concern   November 25, 2018 — Rated 10 out of 10 by T.C. West Point Cycles - Main St.
What do you like about our products and services?

Great staff & products
Report a concern   November 22, 2018 — Rated 10 out of 10 by Steve Mousseau West Point Cycles - Main St.
What do you like about our products and services?

Always friendly service
Report a concern   November 18, 2018 — Rated 10 out of 10 by Robert Mcpherson West Point Cycles - Main St.
What do you like about our products and services?

Thorough and professional. Great communication.
Report a concern   November 16, 2018 — Rated 9 out of 10 by B.H. West Point Cycles - Main St.
What do you like about our products and services?

We found sales associate Randy very helpful and patient dealing with our needs.

Report a concern   November 16, 2018 — Rated 10 out of 10 by F.M. West Point Cycles - Main St.
What do you like about our products and services?

I bought a mirror for my bike and the staff happily and quickly installed it for me. Very impressed!
Report a concern   November 13, 2018 — Rated 10 out of 10 by T.E. West Point Cycles - Main St.
What do you like about our products and services?

You keep a record about all the work you have done on the bike so I know when it was done.
Report a concern   November 12, 2018 — Rated 10 out of 10 by J.K. West Point Cycles - Main St.
What do you like about our products and services?

Service level was excellent!
Report a concern   November 7, 2018 — Rated 9 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Speedy & expert service!
Report a concern   November 6, 2018 — Rated 10 out of 10 by M.A.C.G.M. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and helpful staff
Great prices
Always willing and happy to help
Great products and selection

Report a concern   November 4, 2018 — Rated 10 out of 10 by T.C. West Point Cycles - Main St.
What do you like about our products and services?

I like that you don’t carry lower end products and that generally speaking your service is always friendly and helpful.

Report a concern   November 3, 2018 — Rated 10 out of 10 by William Franquet West Point Cycles - Main St.
What do you like about our products and services?

Excellent, competent & friendly service!
Report a concern   November 1, 2018 — Rated 10 out of 10 by Bryen Winstead West Point Cycles - Main St.
What do you like about our products and services?

I like the products but you can get that anywhere. I come back for the service. You guys are great. You never steer me wrong (pun totally intended.) I never feel rushed, my questions are always answered, my bike is always taken excellent care of, and I always leave in a good mood. That’s why my first two bikes came from you guys and my next one will too.

Report a concern   October 29, 2018 — Rated 10 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

staff give solid advice

Report a concern   October 29, 2018 — Rated 10 out of 10 by Grant Gill West Point Cycles - Main St.
What do you like about our products and services?

The shop offers friendly and timely service
Report a concern   October 29, 2018 — Rated 10 out of 10 by K.N. West Point Cycles - Main St.
What do you like about our products and services?

Service was prompt, friendly and professional. I needed some service work done, called at noon, they got me in at 1:30 and the work was done before 5:00. First rate service and a job well done.

Report a concern   October 26, 2018 — Rated 9 out of 10 by J.P. West Point Cycles - Main St.
What do you like about our products and services?

Priced competitively & good quality
Report a concern   October 25, 2018 — Rated 10 out of 10 by D.B. West Point Cycles - Main St.
What do you like about our products and services?

Especially the service...there is no shortage of bike shops in the city and for me the customer service is very important. I was lucky to get help from Ben and other member of your team. In many shops no one notices the customer that wasn't the case at the Main location.

Report a concern   October 25, 2018 — Rated 10 out of 10 by Andrew Lord West Point Cycles - Main St.
What do you like about our products and services?

Great service. everyone goes the extra mile.

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.P. West Point Cycles - Main St.
What do you like about our products and services?

The service is clear, succinct and professional! I always trust them with my bike and that I will get it back in better shape than I expected. Always very helpful even if I pop in to get air filled in my tires.


Privacy Policy