- Phone: 604-559-9944
- Visit Website
Customer Testimonials
Prompt, efficient, friendly, knowledgable
Randy and Andrew helped me an were very knowledgeable and helpful with guiding me to install a replacement cadence magnet. Great guys and West Point had the part I needed in stock!
Customer service is always excellent.
Quick response and friendly staff
Bike service has a process with timelines communicated to customer in advance and delivered by shop on time.
Helpful staff!
Great service!
I like Trek, Orlieb, and other top brands for gear and supplies.
Pretty good selection of road cycling clothing, bikes, accessories for the serious rider, excellent service from the 2 techs at the Main st store, great location and parking
It was a very easy transaction and I I got a great price.
Polite staff and you had what I needed!
thx
First name removed
Easily the best bike shop in the lower mainland.
Thorough, professional, kind
Goat bikeshop!
Fast friendly service. Easy to order. Reasonable pricing
The staff were really helpful, knowledgable and made sure I got the right product for my bike.
I came in there and everyone was super helpful and friendly. There was other customers so some pressure building up to get to them but the guys didn't flinch and made sure I got all my questions answered before I walked out with my new bike. Thanks a lot!
Excellent customer service. Sales Associate was able to adjust my order immediately.
Customer service is top as usual. Best of the shop I’ve been to.
I came in with a broken freehub body and Andrew from West Point Cycles was game to look for some spares and he delivered! Saved me a ton of time and money.
Attention to detail is important ... last service required bar tape to be unwrapped and then wrapped again when shift cable was replaced. It was obvious that the right side bar tape did not end on the same start/end spot as the left hand side when the bike was picked up. I will live with it or rewrap it myself if I find that I can't stand it.
Friendly and super helpful staff!
always enjoy these lovely people!
Your service is five star plus!
I always feel welcomed and no matter how small ( or large) my bike issues are, someone always takes care of me in a timely manner and explains
the problem and the solution!
The follow-up phone call and explanatory invoice are very much appreciated.
Thanks!
Excellent service
Great customer service
very helpful and friendly employees
Friendly Staff & Excellent Service done on my bike, professional and done in a timely fashion
Online service was very efficient and I appreciated the follow up in terms of arranging for pick up of the bicycle I ordered
Amazing customer service. I always feel like an important customer even if the issue I'm dealing with is minor. They always take the time to find the best solutions for you.