West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   April 22, 2019 — Rated 10 out of 10 by L.P. West Point Cycles - Main St.
What do you like about our products and services?

Staff were attentive and friendly.
Report a concern   April 22, 2019 — Rated 10 out of 10 by E.A. West Point Cycles - Main St.
What do you like about our products and services?

Great service, prompt, thorough and friendly. Great selection of cycle gear too!
Report a concern   April 22, 2019 — Rated 10 out of 10 by Ted Feenstra West Point Cycles - Main St.
What do you like about our products and services?

Great service!
Report a concern   April 21, 2019 — Rated 10 out of 10 by C.L. West Point Cycles - Main St.
What do you like about our products and services?

I think it was really fast and the bike I bought was really well made!
Report a concern   April 21, 2019 — Rated 10 out of 10 by E.G. West Point Cycles - Main St.
What do you like about our products and services?

It is professional, efficient, and ​communication is very clear. I appreciate receiving text and email notifications.

Report a concern   April 21, 2019 — Rated 10 out of 10 by P.L. West Point Cycles - Main St.
What do you like about our products and services?

The personal service and knowledge of the sales staff made the somewhat overwhelming decision making process of buying a new bike really a breeze!

Report a concern   April 21, 2019 — Rated 10 out of 10 by C.B. West Point Cycles - Main St.
What do you like about our products and services?

Sarah is the best!
Report a concern   April 18, 2019 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

Trek products. Knowledgeable and friendly staff.

Report a concern   April 16, 2019 — Rated 10 out of 10 by Gillian Smith West Point Cycles - Main St.
What do you like about our products and services?

Chelsey was absolutely wonderful with me..I wanted to purchase a second bike over the phone (same bike purchased 2 years prior).Chelsey sorted it all out for me and we even sealed the deal over the phone long after closing hours. I'm so impressed. Chelsey is the reason I returned for this second purchase. We're also interested in 2 e bikes. I will definitely be contacting Chelsey!
Report a concern   April 15, 2019 — Rated 10 out of 10 by J.Q. West Point Cycles - Main St.
What do you like about our products and services?

Friendly service and good advise
Report a concern   April 15, 2019 — Rated 10 out of 10 by J.J. West Point Cycles - Main St.
What do you like about our products and services?

Great service from Sara
Report a concern   April 15, 2019 — Rated 10 out of 10 by Jeremy Yeokhoo West Point Cycles - Main St.
What do you like about our products and services?

I've been to a lot of mountain bike stores in Vancouver over the years, and honestly these guys are second to none. Service is fantastic; fast and thorough. Seriously recommend mountain bikers to try them out
Report a concern   April 15, 2019 — Rated 10 out of 10 by F.M. West Point Cycles - Main St.
What do you like about our products and services?

Just really helpful, knowledgeable and pleasant folks to deal with.

Report a concern   April 15, 2019 — Rated 9 out of 10 by C.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly personable service!
Report a concern   April 15, 2019 — Rated 10 out of 10 by M.H. West Point Cycles - Main St.
What do you like about our products and services?

Great bikes. Customer service was outstanding.

Report a concern   April 14, 2019 — Rated 10 out of 10 by Wendy Paquin West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgeable staff. Excellent service. Will definitely be my go-to bike store

Report a concern   April 14, 2019 — Rated 10 out of 10 by P.G. West Point Cycles - Main St.
What do you like about our products and services?

Trek is best
Staff are amazing
Report a concern   April 13, 2019 — Rated 10 out of 10 by V.P. West Point Cycles - Main St.
What do you like about our products and services?

Very helpful staff

Report a concern   April 13, 2019 — Rated 10 out of 10 by R.C. West Point Cycles - Main St.
What do you like about our products and services?

Honestly the knowledge and just answering my numerous amount of questions with out feeling like they are just trying to 'sell' me something. All the equipment I need for tri is expensive and it actually felt like the people cared about the person! SO GRATEFUL! I have already recommended the shop to others!
Report a concern   April 13, 2019 — Rated 10 out of 10 by P.K. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and effocient service.

Report a concern   April 13, 2019 — Rated 10 out of 10 by S.W. West Point Cycles - Main St.
What do you like about our products and services?

Sarah and Tim who own this store are so good to work with. They are efficient and their great service is matched by their friendliness and genuine love of cycling. The full range of products satisfies every need.

Report a concern   April 12, 2019 — Rated 10 out of 10 by D.W. West Point Cycles - Main St.
What do you like about our products and services?

Good selection of products and some awesome sales and clearances.

Friendly and knowledgeable staff makes every visit a pleasant one.

Thanks Tim and Sara
Report a concern   April 12, 2019 — Rated 10 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

You were so helpful!! Your team picked up my bike after my accident and delivered it to another bike shop so I could complete the required double assessment for ICBC. And you stayed late so I could pick up my brand new bike!! Thank you :)
Report a concern   April 11, 2019 — Rated 10 out of 10 by G.S. West Point Cycles - Main St.
What do you like about our products and services?

Staff are very hepful
Report a concern   April 10, 2019 — Rated 10 out of 10 by J.W. West Point Cycles - Main St.
What do you like about our products and services?

Personal touch; always pleasant and helpful; good service.
Report a concern   April 10, 2019 — Rated 9 out of 10 by N.S. West Point Cycles - Main St.
What do you like about our products and services?

Staff are friendly and helpful.
Report a concern   April 9, 2019 — Rated 10 out of 10 by Janet Miller West Point Cycles - Main St.
What do you like about our products and services?

I received excellent service and lots of information, especially about using my lights during the day. Thanks for doing your part to keep cyclists safe.

Report a concern   April 8, 2019 — Rated 10 out of 10 by L.W. West Point Cycles - Main St.
What do you like about our products and services?

Quick personal service
Staff are knowledgeable
Report a concern   April 8, 2019 — Rated 10 out of 10 by Lois Walker West Point Cycles - Main St.
What do you like about our products and services?

I love the quality of the products and the confidence the staff have in what they are representing. Also I appreciated how well stocked they were and creative in quality solutions The staff were friendly, hard working and obviously knowledgeable.

Report a concern   April 7, 2019 — Rated 10 out of 10 by Ranjini Rajasingham West Point Cycles - Main St.
What do you like about our products and services?

From the moment I walked in I knew this was the right place for me. Every person I have interacted with has been lovely, knowledgeable, and informative. This is my first road bike, and I was quite overwhelmed. The team (Cait, Randy, Tim, Sara (sp?)) treated me so well and made me feel comfortable, so, thank you!!
I have already recommended the location (Main and 2nd)to everyone on my team, you guys are awesome!
Awesome customer service is the only real differentiator in most businesses, you guys have it on lock.
Thank you!!

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