West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   January 30, 2019 — Rated 9 out of 10 by L.A. West Point Cycles - Main St.
What do you like about our products and services?

Friendly (approachable--willing to explain things to inexperienced cyclists) and great quality of service work.
Report a concern   January 29, 2019 — Rated 10 out of 10 by L.B. West Point Cycles - Main St.
What do you like about our products and services?

Thanks for being straight up and not trying to sell me services that arn't yet necessary - I appreciate honesty in the evaluation of the condition of my bike. It seems as though you value long term integrity over a grabby upsale and this is what keeps us coming back. Thanks.
Report a concern   January 29, 2019 — Rated 10 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Very awesome knowledgeable staff! So kind and helpful

Report a concern   January 28, 2019 — Rated 10 out of 10 by Montserrat Chavez West Point Cycles - Main St.
What do you like about our products and services?

the attention and information are very professional, they attend fast and the prices are good. Maybe they could improve the service by mail, in one occasion call to have a quote and I received it a day later.
Report a concern   January 28, 2019 — Rated 10 out of 10 by Joe Sierpina West Point Cycles - Main St.
What do you like about our products and services?

As always, amazing customer service at Westpoint Cycles (Sara and team). I’ve been a long time customer and will be for many more years. It takes a lot of work to build trust and loyalty with customers and I can say you have my trust and will always be loyal to such an amazing group of people!! Thank you all.

Joe S
Report a concern   January 24, 2019 — Rated 10 out of 10 by B.P. West Point Cycles - Main St.
What do you like about our products and services?

Friendly helpful staff. Immediate fixes on small mechanical issues.

Report a concern   January 21, 2019 — Rated 10 out of 10 by Orvin Lau West Point Cycles - Main St.
What do you like about our products and services?

West Point Cycles provides great customer service!
Report a concern   January 19, 2019 — Rated 10 out of 10 by R.B. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, intelligent informed service, great products. You always have what I want at a fair price.
Report a concern   January 19, 2019 — Rated 10 out of 10 by R.L. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable, helpful staff.
Report a concern   January 15, 2019 — Rated 10 out of 10 by A.S. West Point Cycles - Main St.
What do you like about our products and services?

Staff were so helpful in finding a bike that fit me and teaching me how to clean it and take care of it!
Report a concern   January 14, 2019 — Rated 10 out of 10 by Wim Tas West Point Cycles - Main St.
What do you like about our products and services?

Impeccable service. Friendly and very helpful. 10/10
Report a concern   January 14, 2019 — Rated 10 out of 10 by E.R. West Point Cycles - Main St.
What do you like about our products and services?

Very professional. Very informed and informative.
Report a concern   January 14, 2019 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

Thorough and friendly
Report a concern   January 13, 2019 — Rated 10 out of 10 by H.C. West Point Cycles - Main St.
What do you like about our products and services?

Super friendly and knowledgeable

Report a concern   January 13, 2019 — Rated 10 out of 10 by S.R. West Point Cycles - Main St.
What do you like about our products and services?

The customer service is top notch. They are always willing to go above and beyond to make me happy.

Report a concern   January 11, 2019 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Assist sale rack
Report a concern   January 9, 2019 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

The store carries brand-name bicycles, gear and clothing. Knowledgeable and friendly staff, very helpful in purchasing and fitting my new bike (Trek Checkpoint ALR 4).

Report a concern   January 7, 2019 — Rated 10 out of 10 by T.W. West Point Cycles - Main St.
What do you like about our products and services?

Great service from the team at both locations (Kits and Main)
Report a concern   January 6, 2019 — Rated 10 out of 10 by J.C. West Point Cycles - Main St.
What do you like about our products and services?

The staff is extremely helpful. They do everything they can to help!
Report a concern   January 6, 2019 — Rated 10 out of 10 by Wes Jang West Point Cycles - Main St.
What do you like about our products and services?

Always friendly helpful staff here!
Report a concern   January 6, 2019 — Rated 10 out of 10 by S.M.B. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, knowledgable staff who remember my name and treat me like a person! You guys are great!
Report a concern   January 4, 2019 — Rated 10 out of 10 by David Anderson West Point Cycles - Main St.
What do you like about our products and services?

Fast professional and personal service
Report a concern   December 30, 2018 — Rated 10 out of 10 by P.R. West Point Cycles - Main St.
What do you like about our products and services?

Great friendly staff
Report a concern   December 30, 2018 — Rated 10 out of 10 by C.S. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgable, have what i need.

Report a concern   December 30, 2018 — Rated 9 out of 10 by H.S. West Point Cycles - Main St.
What do you like about our products and services?

Excellent service by store personnel.

Report a concern   December 26, 2018 — Rated 10 out of 10 by Anna Rachmaciej West Point Cycles - Main St.
What do you like about our products and services?

Great staff that greets you with a smile immediately after entering. Very informative and quick to serve. They did not have the product that i was looking for in stock but were quick in checking other location.

Report a concern   December 18, 2018 — Rated 10 out of 10 by R.S. West Point Cycles - Main St.
What do you like about our products and services?

Quality products.
Excellent service.
Report a concern   December 17, 2018 — Rated 10 out of 10 by Jeff Dy West Point Cycles - Main St.
What do you like about our products and services?

Staff is very helpful and attentive to your needs
Report a concern   December 13, 2018 — Rated 10 out of 10 by Patricia Friedman West Point Cycles - Main St.
What do you like about our products and services?

The service is excellent and your products are of high quality even though sometimes expensive. I highly recommend your store!
Report a concern   December 10, 2018 — Rated 10 out of 10 by J.A. West Point Cycles - Main St.
What do you like about our products and services?

Thanks for fixing the bike Ben, and for taking your coffee late to help me: cheers

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