West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   August 1, 2019 — Rated 10 out of 10 by J.Q. West Point Cycles - Main St.
What do you like about our products and services?

Customer service is excellent! Very good attention the small details.

Report a concern   July 31, 2019 — Rated 10 out of 10 by Chris Taylor West Point Cycles - Main St.
What do you like about our products and services?

The person I dealt with had great knowledge of products. Took the time to explain and show the different tire valves and the exact pump to use. Staff member was friendly.

Report a concern   July 31, 2019 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

Staff is friendly and helpful.

Report a concern   July 30, 2019 — Rated 10 out of 10 by J.E. West Point Cycles - Main St.
What do you like about our products and services?

Awesome staff!

Report a concern   July 29, 2019 — Rated 10 out of 10 by Regan Rankin West Point Cycles - Main St.
What do you like about our products and services?

The staff were incredibly helpful and knowledgeable! Made sure the helmet fit properly and even adjusted it before I left the store! Fantastic experience. Will definitely be back!
Report a concern   July 29, 2019 — Rated 10 out of 10 by D.S. West Point Cycles - Main St.
What do you like about our products and services?

Love the service at all the WPC locations!

Report a concern   July 29, 2019 — Rated 10 out of 10 by Jeremy Yeokhoo West Point Cycles - Main St.
What do you like about our products and services?

Fast and great service! West Point Cycles are seriously the best store in Vancouver
Report a concern   July 29, 2019 — Rated 10 out of 10 by G.H. West Point Cycles - Main St.
What do you like about our products and services?

Good products and great service.

Report a concern   July 29, 2019 — Rated 10 out of 10 by D.S. West Point Cycles - Main St.
What do you like about our products and services?

I brought my bike in for servicing and asked that it be done within a few hours--and it was! Exceptional service. Thank you
Report a concern   July 28, 2019 — Rated 10 out of 10 by A.B.W. West Point Cycles - Main St.
What do you like about our products and services?

Consistent, reliable and timely service - thanks so much!
Report a concern   July 28, 2019 — Rated 10 out of 10 by Laura Rosenthal West Point Cycles - Main St.
What do you like about our products and services?

Friendly, professional and highly competent service. My derailleur was broken and though discontinued, I appreciated your willingness to source a substitute. Reasonable service fee and turnaround time too. Thanks.
Laura R.
Report a concern   July 28, 2019 — Rated 10 out of 10 by R.D. West Point Cycles - Main St.
What do you like about our products and services?

Great selection of bikes, shoes, helmets, clothes and accessories. And knowledgeable staff to provide information about the products.
Report a concern   July 28, 2019 — Rated 10 out of 10 by P.V.D. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, knowledgeable staff. Good selection of product.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Catherine Borritt West Point Cycles - Main St.
What do you like about our products and services?

Excellent customer service from
Hugh. Very knowledgeable. We appreciated that we were shown a variety of options at different price points.

Report a concern   July 27, 2019 — Rated 10 out of 10 by K.P. West Point Cycles - Main St.
What do you like about our products and services?

In stock parts helped me quickly get my bike back on the road after unexpected failures
Report a concern   July 27, 2019 — Rated 10 out of 10 by James Matteoni West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgable service
Report a concern   July 27, 2019 — Rated 10 out of 10 by R.Q. West Point Cycles - Main St.
What do you like about our products and services?

Prompt service. Attention to the customer. Good location.
Report a concern   July 26, 2019 — Rated 10 out of 10 by M.C. West Point Cycles - Main St.
What do you like about our products and services?

Everything. Staff are very friendly and helpful.
Report a concern   July 26, 2019 — Rated 10 out of 10 by Erik Church West Point Cycles - Main St.
What do you like about our products and services?

Very helpful and knowledgeable staff who care about their customers.

Report a concern   July 26, 2019 — Rated 10 out of 10 by A.T. West Point Cycles - Main St.
What do you like about our products and services?

Staff are very knowledgeable and friendly.
Report a concern   July 26, 2019 — Rated 10 out of 10 by A.S. West Point Cycles - Main St.
What do you like about our products and services?

We have purchased 3 years ago a Trek Silque for my wife. We have always received excellent service and advice. I was at the Main Street location again on 25 July. The young man took care of our tire valve issue very rapidly. He also made other recommendations that seem very useful.
Report a concern   July 24, 2019 — Rated 10 out of 10 by J.R. West Point Cycles - Main St.
What do you like about our products and services?

Personal service and always helpful no matter how much you are spending

Report a concern   July 24, 2019 — Rated 10 out of 10 by P.B. West Point Cycles - Main St.
What do you like about our products and services?

Great service, always friendly and accommodating even when it's busy.
Report a concern   July 22, 2019 — Rated 10 out of 10 by P.W. West Point Cycles - Main St.
What do you like about our products and services?

wet suit rental
Report a concern   July 22, 2019 — Rated 10 out of 10 by C.M. West Point Cycles - Main St.
What do you like about our products and services?

The staff
Report a concern   July 22, 2019 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgable staff. Every customer is greeted at the door. Zero pressure to buy. Clean store.

Report a concern   July 22, 2019 — Rated 10 out of 10 by Ranjini Rajasingham West Point Cycles - Main St.
What do you like about our products and services?

I recommend them to everyone I know looking for a bike, tune ups, or gear. Sara and Tim are great to deal with and are always happy to answer any questions or concerns, no matter how many times you go in. :)
If I could give them 15/10 I would.
The best cycle shop in the area.
Report a concern   July 22, 2019 — Rated 10 out of 10 by D.R. West Point Cycles - Main St.
What do you like about our products and services?

Tim & Sarah.
Report a concern   July 21, 2019 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

Quality products and service
Report a concern   July 21, 2019 — Rated 10 out of 10 by T.H. West Point Cycles - Main St.
What do you like about our products and services?

Tim and Sara are highly knowledgeable, friendly and make every customer feel special - great service!

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