- Phone: 604-559-9944
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Customer Testimonials
Good service and products
Customer service is friendly and knowledgeable, with advice that was helpful, not about upselling me to a more expensive product.
Helpful staff
Sarah is terrific...she guided us in the purchase of 2 beautiful Trek bikes with all the “trimmings”. We are two people who have not been on bikes for many years!
It’s the service at WPC that is amazing! I also like the fact you carry a lot of women specific cycling products.
Each time I've had some work done, my bike feels like a brand new bike even as I start rolling it out of the shop.
I have 100% trust in staff in your store.
Janet
West Point’s sales people were perfect: there to help when you needed it, not hovering or ‘selling’ when you didn’t. Excellent selection, and good inventory. All I all, a great experience.
The personal experience and attention to details.
Great advice and high quality products
Sara and her team are doing an awesome job. World class service!
Knowledgeable and enthusiastic staff.
Thank you to the clerk at your store who went out of his way to help me with a bike light part. He found a solution that helped me make an unusable light usable.
I already recommended you. Your whole staff are down to earth and talk to all of your customers, including me, with care and respect. It makes all of the difference. Thank you for taking so much time with me. I will be back.
Great staff & products
Always friendly service
Thorough and professional. Great communication.
We found sales associate Randy very helpful and patient dealing with our needs.
I bought a mirror for my bike and the staff happily and quickly installed it for me. Very impressed!
You keep a record about all the work you have done on the bike so I know when it was done.
Service level was excellent!
Speedy & expert service!
Friendly and helpful staff
Great prices
Always willing and happy to help
Great products and selection
I like that you don’t carry lower end products and that generally speaking your service is always friendly and helpful.
Excellent, competent & friendly service!
I like the products but you can get that anywhere. I come back for the service. You guys are great. You never steer me wrong (pun totally intended.) I never feel rushed, my questions are always answered, my bike is always taken excellent care of, and I always leave in a good mood. That’s why my first two bikes came from you guys and my next one will too.
staff give solid advice
The shop offers friendly and timely service
Service was prompt, friendly and professional. I needed some service work done, called at noon, they got me in at 1:30 and the work was done before 5:00. First rate service and a job well done.
Priced competitively & good quality
Friendly and prompt service. Good choice of products.