- Phone: 604-559-9944
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Customer Testimonials
The staff are very personable and they sell great bikes and equipment!
I have been a customer of West Point Cycles for nearly twenty years and the sales and mechanical services are alway consistent; friendly, knowledgeable, and affordable.
Very friendly helpful staff.
Friendly competent professional and great customer service
Great service! Staff is always polite, unflappable, prompt in tending to customers, proactive and never try to upsell. Bike fitting is top notch.
I can't comment on the variety or price of products as I don't comparative shop. They always have what I need, when I want it. Can't ask for anything more.
Fran
Very good customer service from Sarah including recommending and fitting bikes for my wife and myself, recommending accessories, pedals and shoes, and even lending me her Garmin when mine broke just before the Gran Fondo. I would definitely recommend West Point Cycles at Second and Main for all riders or those wanting to get started in cycling.
David Anderson
You guys have a quick turn around about your service. 24h service for a tune-up with text message when updates are available is just great stuff!
Was able to find all the things we need and service is friendly and helpful - won't go anywhere else!
Service is friendly and knowledgeable and very helpful with any questions, information and tips
Very helpful staff. No pressure sales is a huge bonus as well.
Friendly service and very attentive to a cyclists needs.
Tim & Sarah, obviously!
Quick, friendly, and honest service. No gouging or unnecessary repairs suggested. "More Pro than Bro" and where I happily spend my money when it comes to bikes and accessories.
Pretty much everything - fair prices; knowledgeable staff. Occasionally bike maintenance is not as good as it should be - esp. at W. 2nd store...although this has been better lately.
You take time with the customers and every customer gets the same attention. Whether it’s servicing a $100 “Crappy-tire Special” or ordering a custom Domane, you feel like your bike is important.
Keep up the good work
Knowledgeable service and friendly faces
Bicycle technicians and staff are very knowledgeable.