West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   June 10, 2019 — Rated 10 out of 10 by A.D. West Point Cycles - Main St.
What do you like about our products and services?

the personalized, genuine, and knowledgable interaction with staff/owners
Report a concern   June 9, 2019 — Rated 10 out of 10 by Kevin Halicki West Point Cycles - Main St.
What do you like about our products and services?

I feel the staff are very knowledgeable and I have confidence in their feedback to my questions.
Report a concern   June 9, 2019 — Rated 10 out of 10 by Lynda Griffiths West Point Cycles - Main St.
What do you like about our products and services?

The staff at Westpoint are always helpful and friendly. They go out of their way to come up with solutions to meet your needs.
Report a concern   June 8, 2019 — Rated 10 out of 10 by Judy Parsons West Point Cycles - Main St.
What do you like about our products and services?

My new Trek Verve eBike is amazing. The comfort and secure feeling with the StepThru has changed the desire to bike - it has been a great purchase. The staff at 10th were so helpful with all my test rides, information I needed regarding the bike, the few calls I made after getting the bike and riding around my area. Thank you to all.
I had the Main Street shop install the Key Lock secure hubs/seat, great job, very polite and welcoming. Now I am at ease when I lock up the bike -
I have recommended a friend that she go try the bike at either store.

Judy

Report a concern   June 7, 2019 — Rated 10 out of 10 by J.M. West Point Cycles - Main St.
What do you like about our products and services?

Always enthusiastic, knowledgable, and thorough!
Report a concern   June 7, 2019 — Rated 10 out of 10 by Sonia Susin West Point Cycles - Main St.
What do you like about our products and services?

Your customer service was stellar from all three staff members I dealt with!! And is a big reason I bought my bike at West Point. I had walked into other bike stores and no one even said hello let alone approach me despite looking closely at the bikes in store. Everyone was so knowledgeable at West Point yet didn’t make me feel intimidated considering I don’t know much about bikes and their accessories. Thank you for your awesome service!! I will be recommending you highly.
Sonia
Report a concern   June 7, 2019 — Rated 10 out of 10 by Brennan Cook West Point Cycles - Main St.
What do you like about our products and services?

Personable and attentive. You don’t try too fit a square peg into a round hole, if you can help you are eager to, if not you don’t hold a grudge
Report a concern   June 6, 2019 — Rated 10 out of 10 by D.C. West Point Cycles - Main St.
What do you like about our products and services?

The staff are super knowledgeable and helpful!
Report a concern   June 6, 2019 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

Excellent, courteous, professional and quick service. Can’t recommend highly enough!
Report a concern   June 6, 2019 — Rated 10 out of 10 by G.S. West Point Cycles - Main St.
What do you like about our products and services?

Efficient and friendly service

Report a concern   June 6, 2019 — Rated 10 out of 10 by M.B. West Point Cycles - Main St.
What do you like about our products and services?

Good service - fast - reliable.

Report a concern   June 5, 2019 — Rated 10 out of 10 by D.O. West Point Cycles - Main St.
What do you like about our products and services?

Staff were exremely knowledgeable and willing to make recommendations that provided thw beat value.
Report a concern   June 3, 2019 — Rated 10 out of 10 by S.D. West Point Cycles - Main St.
What do you like about our products and services?

I think you guys are great. Thanks
Report a concern   June 3, 2019 — Rated 10 out of 10 by L.R. West Point Cycles - Main St.
What do you like about our products and services?

The main positive was that the staff were very attentive, friendly and helpful. I also happened to find the product I was looking for.
Report a concern   June 2, 2019 — Rated 9 out of 10 by N.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly service, knowledgeble staff
Report a concern   May 30, 2019 — Rated 10 out of 10 by J.C. West Point Cycles - Main St.
What do you like about our products and services?

The team is very helpful and knowledgeable. They always accommodate me whenever they can!
Report a concern   May 29, 2019 — Rated 10 out of 10 by K.A. West Point Cycles - Main St.
What do you like about our products and services?

The service was excellent. Knowledgeable staff. Friendly and helpful.

Report a concern   May 27, 2019 — Rated 10 out of 10 by S.T. West Point Cycles - Main St.
What do you like about our products and services?

service and knowledge of products

Report a concern   May 27, 2019 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

Always willing to take a look on the spot, whenever I pop in. Thank you.
Report a concern   May 27, 2019 — Rated 10 out of 10 by D.B. West Point Cycles - Main St.
What do you like about our products and services?

Fast and reasonably priced
Report a concern   May 27, 2019 — Rated 10 out of 10 by P.V. West Point Cycles - Main St.
What do you like about our products and services?

Quick service, very helpful and knowledgeable staff.
Report a concern   May 27, 2019 — Rated 10 out of 10 by D.V. West Point Cycles - Main St.
What do you like about our products and services?

The service was great from Tim! He was helping as if he was the owner, great experience and I would highly recommend the business. Also, your water bottles are terrific.
Thanks.
Report a concern   May 26, 2019 — Rated 10 out of 10 by S.S. West Point Cycles - Main St.
What do you like about our products and services?

Great customer service
Expertise bike advice for all levels of bikers, beginners to advanced
Great package deals
Report a concern   May 23, 2019 — Rated 10 out of 10 by M.M. West Point Cycles - Main St.
What do you like about our products and services?

Triathlon gear

Report a concern   May 23, 2019 — Rated 9 out of 10 by T.D. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and knowledgeable
Report a concern   May 23, 2019 — Rated 10 out of 10 by L.K. West Point Cycles - Main St.
What do you like about our products and services?

Prompt, friendly, knowledgeable, and affordable services!
Report a concern   May 22, 2019 — Rated 10 out of 10 by Teri Corcoran West Point Cycles - Main St.
What do you like about our products and services?

Excellent service from the initial call to pick up and everything in between. I bought my trek e bike a year ago , had to change the frame size, no problem, had a mid year and year end service for free , no problem. I highly recommend West Point cycles at Main Street.
Report a concern   May 22, 2019 — Rated 10 out of 10 by Robert Schertzer West Point Cycles - Main St.
What do you like about our products and services?

Personal care, stand by their products.
Report a concern   May 21, 2019 — Rated 10 out of 10 by R.K. West Point Cycles - Main St.
What do you like about our products and services?

Excellent!!!

Report a concern   May 20, 2019 — Rated 10 out of 10 by Kevin Bao West Point Cycles - Main St.
What do you like about our products and services?

Great and friendly service!

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