- Phone: 604-559-9944
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Customer Testimonials
West Point Cycles provides excellent care and customer service, giving options and suggestions as requested to help set up the perfect bike. Thank you!
The service is exceptionally good and all the products are high quality!
I say thank you to all the staff for their prompt care and their attention to detail!!!
Excellent shop
Friendly neighborhood kind of place. Knowledgeable and pleasant people. I would buy another bike from them!! Annette
Friendly, well informed staff.
Very friendly and knowledgeable staff and smooth service.
Excellent service when this shop worked on both my bikes lately.
One service they did for free, an unexpected bonus.
Both completed in timely fashion by friendly, knowledgeable technicians
I always feel like I’m part of a community, when I walk into West Point Cycles . I’m often greeted by my first name and my repair needs are always looked after quickly . The staff are knowledgeable and are willing to problem solve , when a repair is more complicated .
I don't always have the budget for WP's product line but your service is second to none.
Your repair service is very honest, reliable, and efficient.
I come all the way from West Vancouver to your shop on East 2nd to get my bike serviced.
The staff is the key component which provides value
Knowledgeable staff and they spend the time helping you.
Great products, fantastic service. They are by far my preferred local bike shop.
Great products, knowledgeable and super helpful and friendly staff.
friendly efficient staff
The quality of service and the friendliness of the staff.
Good service person
Your mechanics do a thorough job. Everyone seems quite knowledgeable who I talk to.
Great people
Over the years, I have found your staff very knowledgeable and friendly.
Hands on; friendly; experienced; totally professional
Trust explicitly
Been cycling for over 60 years and they are the best 👍👍🚴♀️
Extremely knowledgeable and kind staff
Friendly, informed service and just became my favorite bike shop.
The maintenance team always takes the time to talk through the work that was done and what I need to pay attention to going forward. They go the extra mile to make sure I'm ready to have the best ride possible.
Everyone’s great and so knowledgeable. They can fix anything on my bike. Just got it tuned up and it’s riding like brand new
Staff is very friendly and attentive.
Friendly, helpful people.
Very competent and friendly advice.
Service is friendly, helpful, and prompt. Products are excellent. This is my go-to LBS
Professional, honest and reactive service that is aimed at meeting the customer needs rather than simply making sales. This is epitomized by the 30 day ability to return products that do not meet our needs.
I have no fear of being ripped off and have experienced the team (Andrew, Fiona, Teressa, Marc and Randy) to be genuinely interested in our cycling wellbeing.
Mark and Natalie