West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   June 23, 2026 — Rated 10 out of 10 by F.C. West Point Cycles - Main St.
What do you like about our products and services?

Staff is always friendly and helpful
Report a concern   June 21, 2026 — Rated 10 out of 10 by B.H. West Point Cycles - Main St.
What do you like about our products and services?

Great customer service. Thank u Fiona!
Report a concern   June 18, 2026 — Rated 10 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

Service was always prompt and professional. Staffs knowledgeable and able to answer questions when needed. Thank you as always
Report a concern   June 18, 2026 — Rated 10 out of 10 by D.S. West Point Cycles - Main St.
What do you like about our products and services?

Staff was fantastic. Engaging. Thoroughly knowledgeable and passionate about bikes. Not phoning it in. I know anyone can be hired to be polite and training in the basics of bikes if they're not already a live-breath-eat-cycling person. That's typical of specialized retail. BUT ... the staff in there are ACTUALLY really into bikes and you can't fake that. I want to single out one gentleman ... I'm sorry I forget his name ... the dude with a very long beard. 100/100.
Report a concern   June 17, 2026 — Rated 10 out of 10 by A.W. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and customer friendly attitude. Will definitely be coming back.

Report a concern   June 13, 2026 — Rated 10 out of 10 by D.L. West Point Cycles - Main St.
What do you like about our products and services?

Thanks, Andy!
Report a concern   June 9, 2026 — Rated 10 out of 10 by Robert Melamed West Point Cycles - Main St.
What do you like about our products and services?

Great service. Great price. Knowledgeable staff! Great experience!
Report a concern   June 8, 2026 — Rated 10 out of 10 by J.R. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, reliable and professional service. Always happy to help.

Report a concern   June 8, 2026 — Rated 10 out of 10 by Simon Manoukian West Point Cycles - Main St.
What do you like about our products and services?

Excellent service, and wonderful staff 😊. I always leave West Point Cycles with a big smile on my face 😁. A BIG THANK YOU 🙏 🤗.

Report a concern   June 5, 2026 — Rated 10 out of 10 by A.F. West Point Cycles - Main St.
What do you like about our products and services?

Very good customer service. Good maintenance work.
Report a concern   June 5, 2026 — Rated 10 out of 10 by Don Mciver West Point Cycles - Main St.
What do you like about our products and services?

Great service at a fair price.
Report a concern   June 4, 2026 — Rated 10 out of 10 by J.Q. West Point Cycles - Main St.
What do you like about our products and services?

Personal attention. Knowledgeable. Very flexible

Report a concern   June 3, 2026 — Rated 10 out of 10 by T.N. West Point Cycles - Main St.
What do you like about our products and services?

good choice of components but more importantly the staff are knowledgeable and friendly, that's all a customer wants
Report a concern   June 3, 2026 — Rated 10 out of 10 by Georgeta Orha West Point Cycles - Main St.
What do you like about our products and services?

Good service, reasonable pricing, team is very helpful

Report a concern   June 1, 2026 — Rated 10 out of 10 by S.M. West Point Cycles - Main St.
What do you like about our products and services?

Great service, good people and great results.
Report a concern   May 28, 2026 — Rated 10 out of 10 by Victor Carneiro West Point Cycles - Main St.
What do you like about our products and services?

excellent team who took an extra step to help with my purchase and made sure I was happy with it. I appreciate the help from Randy and Andrew at the Main St. store and another girl I spoke to on Sunday at Langley store, but I didn't catch her name.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Levi Goddard West Point Cycles - Main St.
What do you like about our products and services?

Incredibly friendly and helpful staff! I'm a total bike beginner and everyone in the shop was amazing. Multiple people helped me between picking up my bike order, picking out gear, making sure my bike was setup correctly, and installing a basket and checking out a deflated wheel before I left. Very informative and kind. Even helped me get my bike into my car at the end. Totally recommend, thank you! : )

Report a concern   May 23, 2026 — Rated 9 out of 10 by O.W. West Point Cycles - Main St.
What do you like about our products and services?

I like the variety and selection of products you carry. The store location and hours are convenient.

Report a concern   May 22, 2026 — Rated 10 out of 10 by S.W. West Point Cycles - Main St.
What do you like about our products and services?

Great reliable service and repairs.
Report a concern   May 18, 2026 — Rated 10 out of 10 by Maria Trocchi West Point Cycles - Main St.
What do you like about our products and services?

Lovely people! Very helpful

Report a concern   May 16, 2026 — Rated 10 out of 10 by Kay Mcqueen West Point Cycles - Main St.
What do you like about our products and services?

Customer service was great.
Report a concern   May 16, 2026 — Rated 10 out of 10 by Honey Halpern West Point Cycles - Main St.
What do you like about our products and services?

Excellent service. You have my full trust for parts and service.
Thank you!!
Report a concern   May 12, 2026 — Rated 10 out of 10 by Erik Davis West Point Cycles - Main St.
What do you like about our products and services?

Great service, helpful and well informed staff members.

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.M. West Point Cycles - Main St.
What do you like about our products and services?

Exceptional service as always!
Report a concern   May 11, 2026 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

Outstanding customer service!
Report a concern   May 5, 2026 — Rated 10 out of 10 by B.G. West Point Cycles - Main St.
What do you like about our products and services?

Great staff, very attentive
Report a concern   May 2, 2026 — Rated 10 out of 10 by Bob Chaput West Point Cycles - Main St.
What do you like about our products and services?

Service and repairs are top notch. Always satisfied. The customer service is unbelievable. Every person is wonderful to deal with. Always feel like you’re a being taken care of. Shout out to Marc who I’ve dealt with a lot. Amazing guy.

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.K. West Point Cycles - Main St.
What do you like about our products and services?

The young woman I dealt with was really funny, and very nice. It was a really nice trip to the bike store!
Report a concern   April 27, 2026 — Rated 10 out of 10 by S.G. West Point Cycles - Main St.
What do you like about our products and services?

Great service and knowledgeable staff.
Report a concern   April 24, 2026 — Rated 10 out of 10 by Mark Cresswell West Point Cycles - Main St.
What do you like about our products and services?

Professional, honest and reactive service that is aimed at meeting the customer needs rather than simply making sales. This is epitomized by the 30 day ability to return products that do not meet our needs.
I have no fear of being ripped off and have experienced the team (Andrew, Fiona, Teressa, Marc and Randy) to be genuinely interested in our cycling wellbeing.
Mark and Natalie

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