- Phone: 604-559-9944
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Customer Testimonials
The friendly and helpful owners :)
Always quality products. The main reason I will keep coming back to this shop is the care and service.
Thanks so much! Great experience. I’ll be back and will recommend you to friends.
I have always had great service.
Friendly person on the phone setting up the service appointment. Quick quote emailed. Service done quickly on day of the appointment.
Great customer sevice
Good service and great selection of equipment.
Got great service from Sarah & the crew. I've used West Point Cycles for many years and would highly recommend them.
Helpful and attentive staff
Convenient location, friendly staff, good range of products. I have know the company for many years and feel I can trust their advice
I live across the street and think you guys are great. I just recently bought a bike at another shop because I wanted something really specific that you dont carry - Surly Disc Trucker. Having said that, for all my clothing and bike accessory needs, I will shop with you. Always a great feeling in your store.
Thanks for being awesome,
Egan
So happy you guys are right across the street from where I live now so I don’t need to drive all the way to Point Grey anymore!
Great service, all the time.
Great service and very friendly, helpful staff. Only place I go!
The staff seems really friendly, and helpful.
I was very impressed with the service at West Point Cycles. I came to them in the eleventh hour looking to have my bike packed for shipping. Sarah, the owner, offered to stay late for the drop off and was able to expidite the process.
Friendly, helpful
professional, courteous, very helpful and accomdating
Quality products, informed and friendly staff.
Excellent customer service
Good selection of merchandise
Great intelligent service given with a smile. Advice is clear and freely provided. You can tell the staff are experienced bike people and will work with you providing options if necessary to get the work accomplished. They provide a complete guarantee on their repairs.
When you walk in the store you know you are in excellent and friendly hands.
I fully recommend them for buying and bike service.
Fast service, pleasant staff and always having the parts I need in stock
I’ve only bought a couple small accessories (pedals, tools, replacements parts) but you were as happy and enthusiastic to help as if I were buying my first bike! Way to make a guy feel special ;)
Knowledgeable staff.
Very high level of communication
Very high level of engagement.
I like the products they carry
Staff is passionate about cycling.
When things do not go as planned they recover and support the customer/product 100%.
Great service and product knowledge from Sarah. Love the automatic updates in text and email of the progress on my order
Service is always very friendly and helpful!
Your perfection to your parts
Knowledgeable.
Knowlledgeable, friendly service.
Good selection of products in varying price range.
Good staff.