- Phone: 604-559-9944
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Customer Testimonials
Service
Great service!
Great looking store with a great variety of product and well versed sales people.
I always appreciate the good service that I get from the staff.
They were friendly, competent and answered all my questions and took care of my needs without being pushy. They assembled my bike, added the accessories I ordered and offered a free maintenance check a year later. Highly recommend.
Hugh was very helpful with recommending tri shoes, and Sarah was awesome fitting me, selecting the appropriate pair and fitting a new bike helmet into the budget!
Definitely recommend the drive as the staff is amazing.
Always friendly staff!
I never get turned away or told that the service department is too busy to help me.
Quality products and outstanding service.
Very friendly, helpful staff.
Sales person was knowledgeable and friendly
People are knowledgeable
I just like your friendly and knowledgeable service.
Excellent team, great bikes accessories.
Superb!
Quality work/advice every time.
Knowledgeable staff, friendly, good selection of equipment
Informative, friendly and courteous, really seemed to know what they were doing and gave me a sense of trust.
Greeted everyone when they came in.
A good experience.
Mark Murray
The manager has provided great service when I needed my bike re-tuned as a second attempt and fixed everything! My bike is now shifting smoothly and I'm cycling happy!
Customer service is excellent! Very good attention the small details.
The person I dealt with had great knowledge of products. Took the time to explain and show the different tire valves and the exact pump to use. Staff member was friendly.
Staff is friendly and helpful.
Awesome staff!
The staff were incredibly helpful and knowledgeable! Made sure the helmet fit properly and even adjusted it before I left the store! Fantastic experience. Will definitely be back!
Love the service at all the WPC locations!
Fast and great service! West Point Cycles are seriously the best store in Vancouver
Good products and great service.
I brought my bike in for servicing and asked that it be done within a few hours--and it was! Exceptional service. Thank you
Consistent, reliable and timely service - thanks so much!
Friendly, professional and highly competent service. My derailleur was broken and though discontinued, I appreciated your willingness to source a substitute. Reasonable service fee and turnaround time too. Thanks.
Laura R.

Excellent quality