West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   September 20, 2018 — Rated 10 out of 10 by C.L. West Point Cycles - Main St.
What do you like about our products and services?

great service. I got fitted for a helmet

Report a concern   September 20, 2018 — Rated 10 out of 10 by A.B. West Point Cycles - Main St.
What do you like about our products and services?

Great service - wetsuit rental was easy and you even dealt with removing the tri-tatoos!

Would be nice to see more selection in store for biking accessories (helmets, lights, rain gear).

Report a concern   September 20, 2018 — Rated 10 out of 10 by A.G. West Point Cycles - Main St.
What do you like about our products and services?

Bicycle technicians and staff are very knowledgeable.

Report a concern   September 20, 2018 — Rated 10 out of 10 by P.B. West Point Cycles - Main St.
What do you like about our products and services?

The staff are very personable and they sell great bikes and equipment!

Report a concern   September 20, 2018 — Rated 10 out of 10 by Marc Lindy West Point Cycles - Main St.
What do you like about our products and services?

I have been a customer of West Point Cycles for nearly twenty years and the sales and mechanical services are alway consistent; friendly, knowledgeable, and affordable.

Report a concern   September 18, 2018 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly helpful staff.

Report a concern   September 17, 2018 — Rated 10 out of 10 by M.D. West Point Cycles - Main St.
What do you like about our products and services?

Friendly competent professional and great customer service

Report a concern   September 12, 2018 — Rated 10 out of 10 by Fran Goldberg West Point Cycles - Main St.
What do you like about our products and services?

Great service! Staff is always polite, unflappable, prompt in tending to customers, proactive and never try to upsell. Bike fitting is top notch.

I can't comment on the variety or price of products as I don't comparative shop. They always have what I need, when I want it. Can't ask for anything more.

Fran

Report a concern   September 11, 2018 — Rated 10 out of 10 by David Anderson West Point Cycles - Main St.
What do you like about our products and services?

Very good customer service from Sarah including recommending and fitting bikes for my wife and myself, recommending accessories, pedals and shoes, and even lending me her Garmin when mine broke just before the Gran Fondo. I would definitely recommend West Point Cycles at Second and Main for all riders or those wanting to get started in cycling.

David Anderson

Report a concern   September 10, 2018 — Rated 10 out of 10 by Jeanchristophe Rodrigue West Point Cycles - Main St.
What do you like about our products and services?

You guys have a quick turn around about your service. 24h service for a tune-up with text message when updates are available is just great stuff!

Report a concern   September 10, 2018 — Rated 10 out of 10 by F.E. West Point Cycles - Main St.
What do you like about our products and services?

Was able to find all the things we need and service is friendly and helpful - won't go anywhere else!

Report a concern   September 10, 2018 — Rated 9 out of 10 by A.N. West Point Cycles - Main St.
What do you like about our products and services?

Service is friendly and knowledgeable and very helpful with any questions, information and tips

Report a concern   September 10, 2018 — Rated 10 out of 10 by T.B. West Point Cycles - Main St.
What do you like about our products and services?

Very helpful staff. No pressure sales is a huge bonus as well.

Report a concern   September 10, 2018 — Rated 10 out of 10 by Rob Lunney West Point Cycles - Main St.
What do you like about our products and services?

Friendly service and very attentive to a cyclists needs.

Report a concern   September 9, 2018 — Rated 10 out of 10 by Craig Burns West Point Cycles - Main St.
What do you like about our products and services?

Tim & Sarah, obviously!

Report a concern   September 9, 2018 — Rated 10 out of 10 by John Burton West Point Cycles - Main St.
What do you like about our products and services?

Quick, friendly, and honest service. No gouging or unnecessary repairs suggested. "More Pro than Bro" and where I happily spend my money when it comes to bikes and accessories.

Report a concern   September 9, 2018 — Rated 10 out of 10 by R.B. West Point Cycles - Main St.
What do you like about our products and services?

Pretty much everything - fair prices; knowledgeable staff. Occasionally bike maintenance is not as good as it should be - esp. at W. 2nd store...although this has been better lately.

Report a concern   September 8, 2018 — Rated 10 out of 10 by Greg Shannon West Point Cycles - Main St.
What do you like about our products and services?

You take time with the customers and every customer gets the same attention. Whether it’s servicing a $100 “Crappy-tire Special” or ordering a custom Domane, you feel like your bike is important.

Keep up the good work

Report a concern   September 8, 2018 — Rated 10 out of 10 by A.G. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable service and friendly faces


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