West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   July 20, 2019 — Rated 10 out of 10 by Joanne Watt West Point Cycles - Main St.
What do you like about our products and services?

I was served immediately, and all my questions were answered. No pressure to purchase, just good information upon which to make an informed decision.

Report a concern   July 20, 2019 — Rated 10 out of 10 by Barb Quinn West Point Cycles - Main St.
What do you like about our products and services?

For 16 years I have frequented West Point Cycles in Kerrisdale and most recently on Main Street. The service is generally personal and the maintenance of bikes is great. I am in the market for a new hybrid bike and I was impressed by the immediate interest of what exactly I wanted, needed and where I keep my bikes. Excellent service
Thanks
Barb Quinn
Report a concern   July 19, 2019 — Rated 9 out of 10 by P.N. West Point Cycles - Main St.
What do you like about our products and services?

Staff were very friendly and helpful.

Report a concern   July 18, 2019 — Rated 10 out of 10 by T.S. West Point Cycles - Main St.
What do you like about our products and services?

Always friendly and good choice of product

Report a concern   July 18, 2019 — Rated 10 out of 10 by Peter Campion West Point Cycles - Main St.
What do you like about our products and services?

very helpful and knowledgeable on tri bikes. Service on bike was excellent

Report a concern   July 17, 2019 — Rated 10 out of 10 by J.V. West Point Cycles - Main St.
What do you like about our products and services?

I have never been to West Point and had bad customer service. They always work with me until I'm completely satisfied and happy. And they love bikes as much as me!
Report a concern   July 15, 2019 — Rated 10 out of 10 by Jerrod Tan West Point Cycles - Main St.
What do you like about our products and services?

While the main street store is small and has a limited supply and variety of bikes in house, they go in and out of their way to bring in and customize their bikes to better fit their customers. Never forcing their customers to make a purchase or impulse by. I haunted their store for almost a month, trying out bikes, taking out their bikes for test rides on rough terrain, and allowing me to shed any doubts I had about any given bike I was considering before I finally made my purchase - 2019 Trek Marlin 6.

I highly recommend going in for a purchase as their staff, (Sarah, Ethan, Dylan, and all the other staffers at the Main Street outlet) are very professional, and very approachable.

Report a concern   July 15, 2019 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

The customer service!!! Tim and Sarah are AWESOME!

Report a concern   July 15, 2019 — Rated 9 out of 10 by J.M. West Point Cycles - Main St.
What do you like about our products and services?

Excellent quality & service

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.M. West Point Cycles - Main St.
What do you like about our products and services?

Great service. Had problems mounting my front pannier rack and brought it back in. Tremendous service. Ended up buying Ortlieb front panniers from the store as well. I've been coming to West Point Cycle for years but haven't had much need to buy so much. I'll. keep coming back, though.

Report a concern   July 10, 2019 — Rated 10 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Great products & friendly & prompt service!
Report a concern   July 8, 2019 — Rated 10 out of 10 by B.L. West Point Cycles - Main St.
What do you like about our products and services?

Friendly accommodating service. Knowledgeable and not pushy at all.

Report a concern   July 8, 2019 — Rated 10 out of 10 by A.S. West Point Cycles - Main St.
What do you like about our products and services?

Staff are friendly, and seem genuine.

Report a concern   July 8, 2019 — Rated 10 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable staff
Report a concern   July 8, 2019 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

You have what I need :)
Report a concern   July 8, 2019 — Rated 10 out of 10 by Ingrid Fedoroff West Point Cycles - Main St.
What do you like about our products and services?

Friendly knowledgeable staff
Report a concern   July 7, 2019 — Rated 10 out of 10 by J.M. West Point Cycles - Main St.
What do you like about our products and services?

Fast service. Good communication. Good advice on maintenance requirements.
Report a concern   July 6, 2019 — Rated 10 out of 10 by S.T. West Point Cycles - Main St.
What do you like about our products and services?

Good service
Report a concern   July 6, 2019 — Rated 9 out of 10 by L.T. West Point Cycles - Main St.
What do you like about our products and services?

Staff are very knowledgeable and helpful. Always a great experience.
Report a concern   July 5, 2019 — Rated 10 out of 10 by Rob Sinclair West Point Cycles - Main St.
What do you like about our products and services?

Quality products. Excellent service. Friendly, knowledgeable staff. Three locations.
Miss the group rides.
Report a concern   July 5, 2019 — Rated 10 out of 10 by D.M. West Point Cycles - Main St.
What do you like about our products and services?

Helpful , problem solving for my unique bike ...

Report a concern   July 4, 2019 — Rated 10 out of 10 by Jan Gazley West Point Cycles - Main St.
What do you like about our products and services?

The friendly and helpful staff! That's all you need.
Report a concern   July 4, 2019 — Rated 10 out of 10 by M.M. West Point Cycles - Main St.
What do you like about our products and services?

Great customer service. and great wetsuit for my 4Km swim.

Report a concern   July 3, 2019 — Rated 10 out of 10 by Janet Maclean West Point Cycles - Main St.
What do you like about our products and services?

Everyone at the store is so very helpful and supportive. I love going to the store. Tim and Sarah are great. Even when it’s smokin’ busy in there, they still give great customer service and make you feel special and catered to.

Report a concern   July 2, 2019 — Rated 10 out of 10 by Cori Steyn West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and went over and above what I expected when picking out a bicycle.

Report a concern   July 2, 2019 — Rated 10 out of 10 by J.I. West Point Cycles - Main St.
What do you like about our products and services?

Really like the staff, they're super helpful! And a great selection of triathlon and bike stuff.
Report a concern   July 1, 2019 — Rated 10 out of 10 by Amber Stefanson West Point Cycles - Main St.
What do you like about our products and services?

Quality bikes, great service. Staff are very helpful and knowledgeable.
Report a concern   June 30, 2019 — Rated 10 out of 10 by Peter Lam West Point Cycles - Main St.
What do you like about our products and services?

Super friendly and knowledgeable staff
Report a concern   June 29, 2019 — Rated 10 out of 10 by Newell Cotton West Point Cycles - Main St.
What do you like about our products and services?

Tim and Sarah are truly the most hands on owners I know, anywhere! Their product knowledge, passion for the sport and concern for their clients is unparalleled. Simply put, they friggin' Rockshox!
Report a concern   June 28, 2019 — Rated 10 out of 10 by T.H. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and friendly staff.


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