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Customer Testimonials
Quality products, friendly staff, good prices
QUALITY SERVICE & SALES
I have nothing but Praise for the Staff ,,Products & Service at West Point Cycles at
Main Street, My Son & I both bought Trek Cycles, with Accessories etc a few years ago, we both have purchased lots of other items, and view it as a 1 stop cycling store, we come in always get what Want , or the Staff offers to get it Instore for us ASAP. What else do want,
from your Local Store. Thanks everyone 😎
Service was quick, professional and done perfectly. Came in with literally no brakes and left with such good brakes the first time i used them i almost went over the handlebars which was OK, I had real brakes again. Thank you..
Thanks to Tim and the team for fixing up my Dad's Trek bike.
You guys are awesome!
First name removed at Rufus Guitar Shop
Fast and Friendly
Friendly, knowledgeable staff that were very helpful in assisting us with finding the right bikes for our kids.
Best service of any bike shop I’ve been to. Low pressure sales, super helpful staff who don’t talk you into buying things you don’t need like other shops I’ve been to. Very honest. Also not many shops sell triathlon gear so that’s a huge plus.
great products and knowledgeable staff.
Great service - we always walk away please with the interactions we had with staff
Knowledgeable and Friendly staff with prompt service
Good range of Gore products. The gore shake dry cycling Cap I bought rocks.
knowledgeable and friendly staff
I was impressed with the very knowledgeable service tech that worked on my bike! Prompt and courteous service too.
Excellent customer service - very informative and great problem solving
Excellent Customer Service!!!!!
Everyone working the day we came in with a pedal falling off my sons bike was quick to help out and fix it on the spot and we could continue a fun family bike ride !!!
Thank you
staff willing to spend time helping you find the appropriate item!
Insightful, responsive, and friendly. Best bike shop in the city!
Your service is outstanding
Knowledgeable, prompt and friendly service.
Great service and good selection of parts and accessories.
My favourite bike shop in Vancouver. Highly recommend, if you like riding Trek/Bontrager equipment.
well equipped with the bike accessories
really good service from friendly and knowledgeable sales staff. We've always been treated well at all of your locations.
Friendly, helpful staff and good selection. Thanks!
Friendly and efficient. I go there even though there are at least two bike shops closer to me.
Have been there to buy some stuff (cassette, disc rotors, tubes) to finalize my new wheelset and the team was absolutely great in helping me with my order.
After the parts arrived, it took half a day to get the wheels mounted back.
Appreciate it and will comeback for sure.
Thanks!
Quality
Friendly, knowledgeable staff

Very professional services. Thorough and helpful.