West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   March 20, 2019 — Rated 9 out of 10 by P.M. West Point Cycles - Main St.
What do you like about our products and services?

Fast service, pleasant staff and always having the parts I need in stock
Report a concern   March 19, 2019 — Rated 10 out of 10 by Dodge Lancaster West Point Cycles - Main St.
What do you like about our products and services?

I’ve only bought a couple small accessories (pedals, tools, replacements parts) but you were as happy and enthusiastic to help as if I were buying my first bike! Way to make a guy feel special ;)
Report a concern   March 18, 2019 — Rated 10 out of 10 by Norman Li West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable staff.
Very high level of communication
Very high level of engagement.
I like the products they carry
Staff is passionate about cycling.
When things do not go as planned they recover and support the customer/product 100%.

Report a concern   March 18, 2019 — Rated 9 out of 10 by R.H. West Point Cycles - Main St.
What do you like about our products and services?

Great service and product knowledge from Sarah. Love the automatic updates in text and email of the progress on my order

Report a concern   March 17, 2019 — Rated 10 out of 10 by Nancy Boyle West Point Cycles - Main St.
What do you like about our products and services?

Service is always very friendly and helpful!
Report a concern   March 16, 2019 — Rated 10 out of 10 by W.W. West Point Cycles - Main St.
What do you like about our products and services?

Your perfection to your parts

Report a concern   March 15, 2019 — Rated 10 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable.

Report a concern   March 15, 2019 — Rated 10 out of 10 by K.H. West Point Cycles - Main St.
What do you like about our products and services?

Knowlledgeable, friendly service.
Good selection of products in varying price range.
Report a concern   March 12, 2019 — Rated 10 out of 10 by A.M.G. West Point Cycles - Main St.
What do you like about our products and services?

Super friendly and personable staff!

Report a concern   March 12, 2019 — Rated 10 out of 10 by K.H. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff, good communication and great service.
Report a concern   March 10, 2019 — Rated 10 out of 10 by T.G. West Point Cycles - Main St.
What do you like about our products and services?

Customer service very good.

Report a concern   March 9, 2019 — Rated 10 out of 10 by M.T. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff, patient with my questions. The staff take time to know your specific needs.
Report a concern   March 7, 2019 — Rated 10 out of 10 by Brandi Currie West Point Cycles - Main St.
What do you like about our products and services?

I have been going to the 10th place location since I bought my bike in 2006 and this was my first time to the new location on 2nd. Love that it is even closer and still get the same great service.
Report a concern   March 6, 2019 — Rated 10 out of 10 by V.S. West Point Cycles - Main St.
What do you like about our products and services?

Top notch customer service
Report a concern   March 6, 2019 — Rated 9 out of 10 by D.L. West Point Cycles - Main St.
What do you like about our products and services?

Detailed breakdown of the services done.
Report a concern   February 26, 2019 — Rated 10 out of 10 by W.L. West Point Cycles - Main St.
What do you like about our products and services?

Although a few mistakes were made along the way (missing reflector, readjustment of the brake pads), the staff were excellent. They addressed all my concerns, and happily rectify my issues. I am more than happy with the staff.

Report a concern   February 25, 2019 — Rated 10 out of 10 by Ross Mcgowan West Point Cycles - Main St.
What do you like about our products and services?

Great selection, great service, and a store that knows how to convert 'shoppers' to 'loyal customers'.
Report a concern   February 23, 2019 — Rated 10 out of 10 by John Bennett West Point Cycles - Main St.
What do you like about our products and services?

I have always felt I received great service at West Point Cycle. The staff is knowledgeable and helpful. I get both my mountain bike and road bike serviced with them! Never a problem and delivered back timely. Thanks Tim!
Report a concern   February 22, 2019 — Rated 10 out of 10 by D.C. West Point Cycles - Main St.
What do you like about our products and services?

they promptly and politely pointed me at the part I wanted to buy
Report a concern   February 21, 2019 — Rated 10 out of 10 by William Franquet West Point Cycles - Main St.
What do you like about our products and services?

Fast service, great communication and a wonderfully tuned bike for a fair price. I'm more than happy!
Report a concern   February 21, 2019 — Rated 10 out of 10 by J.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff!
Report a concern   February 13, 2019 — Rated 10 out of 10 by B.L. West Point Cycles - Main St.
What do you like about our products and services?

The staff at West Point Cycles is always super friendly and knowledgeable. I didnt buy my bike there but they are always happy to help me. I just purchased some cleats and the store advisor gave me detailed information on the brands, indoor cycling compatible cleats, pedals to match, and then offered to install on my shoes. I've always had outstanding experiences there.

Report a concern   February 13, 2019 — Rated 10 out of 10 by J.R. West Point Cycles - Main St.
What do you like about our products and services?

Great service. Texting and email is amazing for service request
Report a concern   February 10, 2019 — Rated 10 out of 10 by C.T. West Point Cycles - Main St.
What do you like about our products and services?

Reasonable price, quick turnaround, helpful staff!
Report a concern   February 10, 2019 — Rated 10 out of 10 by Marc Lindy West Point Cycles - Main St.
What do you like about our products and services?

Personal, knowledgeable service and always quality products.

Report a concern   February 5, 2019 — Rated 10 out of 10 by Sabine Wolff West Point Cycles - Main St.
What do you like about our products and services?

great service. They only repair/replace what's needed, no surprise charges. Super friendly staff!!
Report a concern   January 31, 2019 — Rated 10 out of 10 by D.A. West Point Cycles - Main St.
What do you like about our products and services?

I got exactly what I needed. Staff were extremely knowledgeable and friendly.

Report a concern   January 30, 2019 — Rated 9 out of 10 by L.A. West Point Cycles - Main St.
What do you like about our products and services?

Friendly (approachable--willing to explain things to inexperienced cyclists) and great quality of service work.
Report a concern   January 29, 2019 — Rated 10 out of 10 by L.B. West Point Cycles - Main St.
What do you like about our products and services?

Thanks for being straight up and not trying to sell me services that arn't yet necessary - I appreciate honesty in the evaluation of the condition of my bike. It seems as though you value long term integrity over a grabby upsale and this is what keeps us coming back. Thanks.
Report a concern   January 29, 2019 — Rated 10 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Very awesome knowledgeable staff! So kind and helpful


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