- Phone: 604-559-9944
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Customer Testimonials
Super friendly and knowledgeable
The customer service is top notch. They are always willing to go above and beyond to make me happy.
Assist sale rack
The store carries brand-name bicycles, gear and clothing. Knowledgeable and friendly staff, very helpful in purchasing and fitting my new bike (Trek Checkpoint ALR 4).
Great service from the team at both locations (Kits and Main)
The staff is extremely helpful. They do everything they can to help!
Always friendly helpful staff here!
Friendly, knowledgable staff who remember my name and treat me like a person! You guys are great!
Fast professional and personal service
Great friendly staff
Knowledgable, have what i need.
Excellent service by store personnel.
Great staff that greets you with a smile immediately after entering. Very informative and quick to serve. They did not have the product that i was looking for in stock but were quick in checking other location.
Quality products.
Excellent service.
Staff is very helpful and attentive to your needs
The service is excellent and your products are of high quality even though sometimes expensive. I highly recommend your store!
Thanks for fixing the bike Ben, and for taking your coffee late to help me: cheers
Friendly and prompt service. Good choice of products.
Good service and products
Customer service is friendly and knowledgeable, with advice that was helpful, not about upselling me to a more expensive product.
Helpful staff
Sarah is terrific...she guided us in the purchase of 2 beautiful Trek bikes with all the “trimmings”. We are two people who have not been on bikes for many years!
It’s the service at WPC that is amazing! I also like the fact you carry a lot of women specific cycling products.
Each time I've had some work done, my bike feels like a brand new bike even as I start rolling it out of the shop.
I have 100% trust in staff in your store.
Janet
West Point’s sales people were perfect: there to help when you needed it, not hovering or ‘selling’ when you didn’t. Excellent selection, and good inventory. All I all, a great experience.
The personal experience and attention to details.
Great advice and high quality products
Sara and her team are doing an awesome job. World class service!
Knowledgeable and enthusiastic staff.
Thorough and friendly