- Phone: 604-559-9944
- Visit Website
Customer Testimonials
Great service. everyone goes the extra mile.
The service is clear, succinct and professional! I always trust them with my bike and that I will get it back in better shape than I expected. Always very helpful even if I pop in to get air filled in my tires.
I dropped by late Sunday afternoon to see if I might get advice on fixing or replacing a faulty shifter on an old bike, and was amazed that you looked at the bike immediately and fixed it for $15. Great service!
Every thing !!!
great customer service.
Great staff and service. Personable and responsive.
I like that you remember my name. West Point feels like a nice friendly local shop with good prices and good service.
Friendly and helpful staffs. Give honest advice with their expertise.
extensive availability of products - excellent service both on the phone and in store - have patronised you since 1983 - now don't get going up yourself or you'll loose your 10
please no email unless I've ordered something + waiting to hear from you
Fast service. Friendly knowledgeable staff
Friendly knowledgeable staff
Tim, Sarah and the staff at WPC are always helpful, knowledgeable and friendly. My go-to shop for any and everything bike related.
Excellent service from extremely knowledgable staff!!
Great repair service, quick got it back the same day. the bike feels very responsive just like brand new.
When I walked in the store the layout was spacious and nicely arranged. The staff were very knowledgeable and made purchasing my bike easy. They were able to answer all of my many questions...and then they loaned me a helmet so I could ride it home!
It was a pleasure dealing with this company. I have already recommended West Point Cycle to the couple admiring my new Brompton. When I returned the helmet the next day I was warmly
approached and she questioned me on how was i enjoying my bike. I needed some chain degreaser and she informed me on my product choices with some advice as to how i might
carry out this maintenance. Yeah! Well done.
Good selection, prices and amazing service.
Good service, good products - bought my last bike at West Point!
Consistant personal service
Always remember me and fit me in, always do good work and take pride in it
very friendly staff. I didn't have a lot of time to shop around when i visited but it was a nice environment to hang out. Thanks!
Everything seems competent and fair.
Friendly staff, efficient service
Great service, always friendly and smiling faces. They accomodate all sorts of requests and I refer to them as the friendly neighbourhood bike shop.
Paul
The staff was incredibly knowledgeable and friendly. They took all the time I needed to make sure that I left with exactly what I was looking for.
I always feel welcomed, by people who seem knowledgeable and engaged.
Great service and they are willing to find what you need. It is the reason I go back
We love our new Trek bikes - Sara spent a lot of time with us and was so knowledgable in helping with the purchase of our bikes and accessories. Sara and Randy are so accommodating every time we drop in the store with questions or adjustments - the service they provide is the best.
Great service!
Friendly, patient, helpful, knowledgeable staff.
Appreciate the email & voice updates with regard to estimated time of service completion.
Especially the service...there is no shortage of bike shops in the city and for me the customer service is very important. I was lucky to get help from Ben and other member of your team. In many shops no one notices the customer that wasn't the case at the Main location.