West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   June 15, 2019 — Rated 10 out of 10 by W.B. West Point Cycles - Main St.
What do you like about our products and services?

You folks are the best!
Report a concern   June 14, 2019 — Rated 10 out of 10 by A.D. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and prompt service
Report a concern   June 14, 2019 — Rated 10 out of 10 by S.L. West Point Cycles - Main St.
What do you like about our products and services?

the friendly staff
Report a concern   June 13, 2019 — Rated 10 out of 10 by J.P. West Point Cycles - Main St.
What do you like about our products and services?

I love Trek bikes! The service is super friendly and welcoming.

Report a concern   June 13, 2019 — Rated 10 out of 10 by Andy Vogel West Point Cycles - Main St.
What do you like about our products and services?

Prompt, knowledgeable, friendly.

Report a concern   June 10, 2019 — Rated 10 out of 10 by Jeremy Lennon West Point Cycles - Main St.
What do you like about our products and services?

Awesome customer service

Report a concern   June 10, 2019 — Rated 10 out of 10 by T.C. West Point Cycles - Main St.
What do you like about our products and services?

Customer service is always great
The shop knows their niche
They don’t have all the gear but they have the gear that their customers want / need; with great access to suppliers to supplement.
Report a concern   June 10, 2019 — Rated 10 out of 10 by A.M. West Point Cycles - Main St.
What do you like about our products and services?

Customer services

Report a concern   June 10, 2019 — Rated 10 out of 10 by A.D. West Point Cycles - Main St.
What do you like about our products and services?

the personalized, genuine, and knowledgable interaction with staff/owners
Report a concern   June 9, 2019 — Rated 10 out of 10 by Kevin Halicki West Point Cycles - Main St.
What do you like about our products and services?

I feel the staff are very knowledgeable and I have confidence in their feedback to my questions.
Report a concern   June 9, 2019 — Rated 10 out of 10 by Lynda Griffiths West Point Cycles - Main St.
What do you like about our products and services?

The staff at Westpoint are always helpful and friendly. They go out of their way to come up with solutions to meet your needs.
Report a concern   June 8, 2019 — Rated 10 out of 10 by Judy Parsons West Point Cycles - Main St.
What do you like about our products and services?

My new Trek Verve eBike is amazing. The comfort and secure feeling with the StepThru has changed the desire to bike - it has been a great purchase. The staff at 10th were so helpful with all my test rides, information I needed regarding the bike, the few calls I made after getting the bike and riding around my area. Thank you to all.
I had the Main Street shop install the Key Lock secure hubs/seat, great job, very polite and welcoming. Now I am at ease when I lock up the bike -
I have recommended a friend that she go try the bike at either store.

Judy

Report a concern   June 7, 2019 — Rated 10 out of 10 by J.M. West Point Cycles - Main St.
What do you like about our products and services?

Always enthusiastic, knowledgable, and thorough!
Report a concern   June 7, 2019 — Rated 10 out of 10 by Sonia Susin West Point Cycles - Main St.
What do you like about our products and services?

Your customer service was stellar from all three staff members I dealt with!! And is a big reason I bought my bike at West Point. I had walked into other bike stores and no one even said hello let alone approach me despite looking closely at the bikes in store. Everyone was so knowledgeable at West Point yet didn’t make me feel intimidated considering I don’t know much about bikes and their accessories. Thank you for your awesome service!! I will be recommending you highly.
Sonia
Report a concern   June 7, 2019 — Rated 10 out of 10 by Brennan Cook West Point Cycles - Main St.
What do you like about our products and services?

Personable and attentive. You don’t try too fit a square peg into a round hole, if you can help you are eager to, if not you don’t hold a grudge
Report a concern   June 6, 2019 — Rated 10 out of 10 by D.C. West Point Cycles - Main St.
What do you like about our products and services?

The staff are super knowledgeable and helpful!
Report a concern   June 6, 2019 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

Excellent, courteous, professional and quick service. Can’t recommend highly enough!
Report a concern   June 6, 2019 — Rated 10 out of 10 by G.S. West Point Cycles - Main St.
What do you like about our products and services?

Efficient and friendly service

Report a concern   June 6, 2019 — Rated 10 out of 10 by M.B. West Point Cycles - Main St.
What do you like about our products and services?

Good service - fast - reliable.

Report a concern   June 5, 2019 — Rated 10 out of 10 by D.O. West Point Cycles - Main St.
What do you like about our products and services?

Staff were exremely knowledgeable and willing to make recommendations that provided thw beat value.
Report a concern   June 3, 2019 — Rated 10 out of 10 by S.D. West Point Cycles - Main St.
What do you like about our products and services?

I think you guys are great. Thanks
Report a concern   June 3, 2019 — Rated 10 out of 10 by L.R. West Point Cycles - Main St.
What do you like about our products and services?

The main positive was that the staff were very attentive, friendly and helpful. I also happened to find the product I was looking for.
Report a concern   June 2, 2019 — Rated 9 out of 10 by N.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly service, knowledgeble staff
Report a concern   May 30, 2019 — Rated 10 out of 10 by J.C. West Point Cycles - Main St.
What do you like about our products and services?

The team is very helpful and knowledgeable. They always accommodate me whenever they can!
Report a concern   May 29, 2019 — Rated 10 out of 10 by K.A. West Point Cycles - Main St.
What do you like about our products and services?

The service was excellent. Knowledgeable staff. Friendly and helpful.

Report a concern   May 27, 2019 — Rated 10 out of 10 by S.T. West Point Cycles - Main St.
What do you like about our products and services?

service and knowledge of products

Report a concern   May 27, 2019 — Rated 10 out of 10 by S.P. West Point Cycles - Main St.
What do you like about our products and services?

Always willing to take a look on the spot, whenever I pop in. Thank you.
Report a concern   May 27, 2019 — Rated 10 out of 10 by D.B. West Point Cycles - Main St.
What do you like about our products and services?

Fast and reasonably priced
Report a concern   May 27, 2019 — Rated 10 out of 10 by P.V. West Point Cycles - Main St.
What do you like about our products and services?

Quick service, very helpful and knowledgeable staff.
Report a concern   May 27, 2019 — Rated 10 out of 10 by D.V. West Point Cycles - Main St.
What do you like about our products and services?

The service was great from Tim! He was helping as if he was the owner, great experience and I would highly recommend the business. Also, your water bottles are terrific.
Thanks.

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