West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   January 10, 2025 — Rated 10 out of 10 by Megan Phillips West Point Cycles - Main St.
What do you like about our products and services?

YOU GUYS ROCK MY SOCKS OFF!!! I'm truly never going anywhere else. West Point die-hard over here, baby!
Report a concern   January 8, 2025 — Rated 10 out of 10 by Paulo Fagundes Araujo West Point Cycles - Main St.
What do you like about our products and services?

Splendid customer service. Marc and team are simply amazing! Bike came from the Complementary 1-year service like brand new! Thank you!
Report a concern   January 5, 2025 — Rated 10 out of 10 by Verena Goebeler West Point Cycles - Main St.
What do you like about our products and services?

Very fast service at a very good price.

Report a concern   January 4, 2025 — Rated 10 out of 10 by J.C. West Point Cycles - Main St.
What do you like about our products and services?

easy to order and easy to pick up
Report a concern   January 3, 2025 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Helpful responsive
Report a concern   December 31, 2024 — Rated 10 out of 10 by J.W. West Point Cycles - Main St.
What do you like about our products and services?

I had excellent and quick service for my bike which was unrideable. The technician fixed the problem, took the bike for a test ride, and identified another problem. So he fixed that as well and gave the bike a second test ride. I feel that was great service, and the bike was ready in just a few hours. Thank you Derek!
Report a concern   December 23, 2024 — Rated 10 out of 10 by P.C. West Point Cycles - Main St.
What do you like about our products and services?

Everyone is very kind, have fit me in on short notice, do good work on service, and explain the problem and what is needed within being patronizing.
Report a concern   December 21, 2024 — Rated 10 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

Always great service!
Report a concern   December 20, 2024 — Rated 10 out of 10 by L.K. West Point Cycles - Main St.
What do you like about our products and services?

Really helpful staff. Had exactly what I was looking for.

Report a concern   December 20, 2024 — Rated 9 out of 10 by N.C. West Point Cycles - Main St.
What do you like about our products and services?

Great service as always. Mechanic gave very detailed notes and was good at letting me know what he was doing.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Nicholas Chan West Point Cycles - Main St.
What do you like about our products and services?

I love the staff at WestPoint Cycles on Main St. They’re super knowledgeable and friendly and will never upsell you on anything. I’ve been a customer of them for the past 7 years and have always received top notch service :)
Report a concern   December 15, 2024 — Rated 10 out of 10 by L.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, helpful, professional.

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.H. West Point Cycles - Main St.
What do you like about our products and services?

Friendly and thorough service

Report a concern   December 12, 2024 — Rated 10 out of 10 by J.Y. West Point Cycles - Main St.
What do you like about our products and services?

communication is great. Love to receive the status of the bike and the explanation of what is required to repair / replace. The service is fast from drop off and pick up.

Report a concern   December 9, 2024 — Rated 10 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

Best Trek dealer in town!
Report a concern   December 9, 2024 — Rated 10 out of 10 by H.B. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and fair

Report a concern   December 5, 2024 — Rated 10 out of 10 by Michael Rankin West Point Cycles - Main St.
What do you like about our products and services?

Amazing team, consistently good service! Very friendly and very thorough; thank you so much!!
Report a concern   December 4, 2024 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

great staff
Report a concern   December 4, 2024 — Rated 10 out of 10 by D.S. West Point Cycles - Main St.
What do you like about our products and services?

The sale price for service was excellent amd the service itself was superb.
Report a concern   December 1, 2024 — Rated 10 out of 10 by D.S. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, fast, competent. Good prices.
Report a concern   November 26, 2024 — Rated 9 out of 10 by K.M. West Point Cycles - Main St.
What do you like about our products and services?

Helpful and friendly staff who don't try to sell you thing you don't need. Quick turn-around on serviced bike.
Report a concern   November 25, 2024 — Rated 10 out of 10 by C.W. West Point Cycles - Main St.
What do you like about our products and services?

I find the staff really friendly and helpful; it's a welcoming place! They go out of their way to accommodate timing. Mark served me last time and he was great! Thank you, all.
Report a concern   November 24, 2024 — Rated 10 out of 10 by Iwana Mahler West Point Cycles - Main St.
What do you like about our products and services?

Great products, especially the Trek bikes and awesome service!!!
Report a concern   November 24, 2024 — Rated 10 out of 10 by C.T. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and helpful sales people.

Report a concern   November 20, 2024 — Rated 10 out of 10 by P.B. West Point Cycles - Main St.
What do you like about our products and services?

Great support in buying my new Marlin - knowledgeable staff, clearly understood use
Report a concern   November 16, 2024 — Rated 10 out of 10 by Cameron Thorn West Point Cycles - Main St.
What do you like about our products and services?

Great service. Knowledgeable and friendly

Report a concern   November 15, 2024 — Rated 10 out of 10 by R.S. West Point Cycles - Main St.
What do you like about our products and services?

Good selection
Good prices
Quality

Report a concern   November 11, 2024 — Rated 10 out of 10 by J.P. West Point Cycles - Main St.
What do you like about our products and services?

Marc, Liam, Randy ALWAYS amazing👍🏼
Report a concern   November 9, 2024 — Rated 10 out of 10 by S.K. West Point Cycles - Main St.
What do you like about our products and services?

Very friendly, helpful and courteous staff
Report a concern   November 8, 2024 — Rated 10 out of 10 by G.H. West Point Cycles - Main St.
What do you like about our products and services?

Great, attentive service. Request product that was put on hold for me to pick was brought to the sales desk as soon as I introduced myself to the staff.

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