- Phone: 604-559-9944
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Customer Testimonials
I like that the team listens.
I roll in, and they’re asking questions not just about the bike, but about me.
And there’s no pressure to buy, the aim to have a good time on two wheels.
Quality people and quality parts.
Friendly knowledgeable staff.
Unfortunately I don’t remember his name, but the man who helped me pick up the bike in store was wonderful. He was so kind with explaining everything to me and helping me pick out accessories. The bike is a gift for my husband and I know nothing about cycling. Truly a 10/10 for customer service! Highly recommend this shop.
Competent friendly service. They did not try to upcharge me.
The staff are friendly and professionally. They did a fantastic tune up on my bike. I have been coming to West point for years. They never disappoint!
I love you guys! Andrew is the most delightful, professional and polite. Not to mention I always have excellent quality attention and service, and am never talked down to (even though I am a fairweather biker). 10/10.
Excellent solution to my kids broken bike brake
The staff are phenomenal. I always feel very well treated and taken care when I come into the shop. Also, the yearly service specials and trek fest $20 is such a cool thing to offer your customers. Keep up the great work!
KNowledgeable and friendly service - don't feel rushed or like you are asking dumb questions.
Friendly and helpful
Service is always excellent and always have parts in stock
Easy to deal with, excellent service and just a general good place to go when you're looking for bike parts service advice and other things pertaining to cycling..
Great service. Always friendly and always helpful
Very helpful
Attention to customer, friendly setting.
Awesome Service. Great products.
Wonderful customer service. Thanks Randy!
The service was outstanding. Lucas was most helpful and unbelievably patient with us. Service was a big part of the reason that my wife and I both bought new bikes yesterday.
Friendly and helpful staff
Staff are knowledgeable and friendly, always willing to help. Prices are fair.
No appointment necessary and prompt service for repairs.
Professional service and good communication.
Easy to find and order online.
Friendly staff and excellent service
Spring service feedback thorough and customer service excellent! Solid value for money and excellent savings with promotions.
Products are great, the staff is better than great! I have always been treated very well at Westpoint.
Fantastic customer service! Everyone was incredibly friendly and helpful, even when the store was really busy the staff always acknowledged and worked to help us in a timely manner. There were no surprises while making our purchase and all details where laid out.
Generally helpful and efficient.
Premium products and knowledgeable staff make customer experience top.
Friendly and knowledgeable staff make this location stand out from the others.