based on 1343 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer Service at Y-Not Cycling in Lexington, Ohio is superb! They go above and beyond to answer questions, provide assistance, repair and maintain bikes, and are fair in their pricing. I highly recommend Y-Not Cycling in Lexington, Ohio.
Great customer services and very knowledgable. Highly recommend
A good local shop that has knowledgeable staff, and a decent selection and prices for its size.
Knowledgeable and friendly salesperson. Good pricing and selection. I'm looking forward to the support on my new e-bikes.
Professional attention to details.
The selection is great, I knew what I wanted and they had it in stock on sale. Friendly.
High quality bikes and those helping you are very knowledgable about their product and pros cons for my needs and age.
Friendly staff, fair pricing and no pressure to buy
Bike was ready when promised and functions very well.
The products are all top notch and durable.
The staff is very friendly, knowledgeable and willing to help with bike maintenance to finding the right mirror or any other product needed.
very good services
Dave is always helpful and knowledgeable.
Professional kind customer service with solid repair work at a fair price.
Everyone’s patience and time in helping me understand things. Service is thorough and efficient. They keep me on the trail!
Always helpful with attention to detail . Fast service.
The quality of products and personal one on one service. Also they provide Veterans discount
Eric and Y-Not always do everything they say they will...and then more.
I needed a spoke on a discontinued wheel and Eric located one on E-Bay so he could complete the repair. I drive 20 miles to get to the store and right by several other options.
Experienced & qualified service.
Excellent service
You are the only shop I buy bikes from and have service work done. The owner and staff are friendly, professional and know how to treat their customers. This is worth my business every time.
Very personal and they know what they are doing and reasonable prices
Products are first class. There are lots of options. Service is quick. Staff is friendly.
Took my wife’s bike in on Friday for a new tire.. Bike was ready the next day. Thank you!
Friendly and helpful staff. Willing and able to reasonably discuss bike repairs or modifications without pushing the purchase of a new bike.
The sales person is very friendly and helpful. He always services our bikes so well, they always look new when hes done. You have a wonderful selection of bikes. Your store has everything a bicycle enthusiast would ever need.
attention to detail and timeliness
Quick service and reasonable prices
Top of the line products and services!
The young lady who waited on me was very customer-oriented. She helped answer my questions and took her time showing me possible solutions. I ended up buying a bike light and a cargo net. I will come back again when I’m biking in the area.
Working with Dave was excellent.
Love my new Verve 1 EBike.