Y-Not Cycling & Fitness

Average rating: 9.8 out of 10 based on 1050 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2023 — Rated 10 out of 10 by Dannie Daniel Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Better Customer Service!

Report a concern   May 7, 2023 — Rated 10 out of 10 by Jason Cooley Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Fast, straight to the point service. Was greeted fast and with a warm heart

Report a concern   May 6, 2023 — Rated 10 out of 10 by L.R. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Friendly, helpful and knowledgeable

Report a concern   May 6, 2023 — Rated 10 out of 10 by Cindy Rich Capelle Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Reliable, quality, and just a lot of fun!

Report a concern   May 4, 2023 — Rated 10 out of 10 by Geoffrey Gilbert Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Your employees are so nice and helpful!! Products are top of the line too!

Report a concern   May 4, 2023 — Rated 10 out of 10 by G.C. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Service is quick and affordable.

Report a concern   May 1, 2023 — Rated 10 out of 10 by S.A. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

The service was incredibly fast. Parking is very convenient.

Report a concern   April 30, 2023 — Rated 10 out of 10 by M.E. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Knowledge and helpful staff; great experience!

Report a concern   April 30, 2023 — Rated 10 out of 10 by D.P. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Quality service!!

Report a concern   April 27, 2023 — Rated 10 out of 10 by K.F. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Nice people

Report a concern   April 25, 2023 — Rated 10 out of 10 by Nancy Jacobus Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Friendly people and nice to deal with

Report a concern   April 23, 2023 — Rated 10 out of 10 by G.S. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Dave was really great.

Report a concern   April 23, 2023 — Rated 10 out of 10 by Jeff Williams Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Actual interest in taking care of your customers. Also your years of experience in maintaining bikes.

Report a concern   April 22, 2023 — Rated 10 out of 10 by P.R. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Expert mechanic

Report a concern   April 22, 2023 — Rated 10 out of 10 by D.M. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Fast and friendly service,

Report a concern   April 21, 2023 — Rated 10 out of 10 by J.B. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Expert repair service and fast also

Report a concern   April 21, 2023 — Rated 10 out of 10 by Mark Campbell Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

I know nothing about bikes and wanted to get a bike for our son. The staff was helpful at explaining how to learn and what to look for.

Report a concern   April 19, 2023 — Rated 9 out of 10 by B.K. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Right on the bike trail with good products>

Report a concern   April 19, 2023 — Rated 10 out of 10 by J.A.B. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

On time and as promised. Reliable.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Mary Kucera Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Service was amazing and it was an easy process to purchase a bike from the owner who had so much knowledge and really just wanted the best bike and best fit for all of us! 10/10 recommended!

Report a concern   April 18, 2023 — Rated 10 out of 10 by K.T.Z. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

The service is incredible. They watch out for your best interests. My rower is great. It does exactly what I was hoping for.

Report a concern   April 17, 2023 — Rated 10 out of 10 by Dan Sandy Arnett Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Very good products and Mickey was great.

Report a concern   April 17, 2023 — Rated 10 out of 10 by Matt Kuhn Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Always a friendly smile and great service from a knowledgeable staff

Report a concern   April 15, 2023 — Rated 10 out of 10 by B.M. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

I appreciate your taking your time to fix my trike regardless of the fact that you were very busy with all of the work you had to do. You are great. Thanks!
First name removed

Report a concern   April 15, 2023 — Rated 2 out of 10 by R.S. Y-Not Cycling & Fitness - Lexington
How did we disappoint you and what can we do to make things right?

I came into shop to pick up my bike. . Worker was in back probably working on bikes. I waited awhile for someone to come out. Meanwhile, a young attractive lady came in and was looking at helmets. The guy in back came out and started helping her. Not asking who was first.
She took a very long time with multiple questions.
At no point was I acknowledged. By the time she left, someone else came in behind me so I didn’t not want to anything infront of this other person.
It started my day in a bad mood.

Report a concern   April 14, 2023 — Rated 10 out of 10 by L.K. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Top grade products and great to do business with.

Report a concern   April 14, 2023 — Rated 10 out of 10 by Tom Sharrock Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Very helpful and knowledgeable. Thanks

Report a concern   April 13, 2023 — Rated 10 out of 10 by Grady Medwid Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Very fast and knowledgeable service. I would highly recommend them.

Report a concern   April 13, 2023 — Rated 10 out of 10 by Mark Thomas Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

I’m thankful to have bicycle store close to me. The people that work there are all friendly, knowledgeable, and very helpful!

Report a concern   April 11, 2023 — Rated 10 out of 10 by J.F. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

very knowledgable staff great company!


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