based on 1160 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service in quick fashion
Knowledgeable, friendly service
Hometown Awesomeness! Always friendly.
On the trail great servas parts for my new ebike
Helpful and friendly staff
Great to work with, very reasonably priced.
Fitting bikes to the rider.
The level of customer service- knowledgeable and friendly
Loved 😍 very helpful 😁
Great parts selection and good, quick service. When my bike was in for service recently, they also fixed a few minor things without me needing to ask them. Nice folks and a stylish shop, too!
Well stocked parts and accessories with friendly knowledgeable staff.
We have now purchased our 3rd Trek Bicycle from Y-Not and we have had excellent service at both of their locations. We will be buying an upgrade for one of those 3 bikes from Y-Not in the next year as our child will need to upsize.
Collin was very helpful in finding the equipment I needed.
Employee is very helpful and friendly
Great service
Friendly, courteous, helpful staff
Great service by knowledgeable and friendly staff.
I love my new Townie go 7d so much! It’s a great ride and so fun!! I’m very happy to be riding again! I received awesome service at Ynot!!
The young man helping me was very knowledgeable and respectful. He was able to help me find a helmet that was right for me.
I like being able to see in person what I’m looking for. Y-not has ordered items as well for me and I have a better idea what I’m getting with their input.
Never had bad experience with any products. From bicycles to attire to accessories! All is above and beyond! As for services?? Everyone is so kind and patient. Always willing to help. Thanks Eric and the gang!
My bike shop!
Best service. Friendly, knowledgeable, always willing to help!
Stopped in to have a shifting issue looked at. Took the bike at that moment made some adjustments and got me back riding.
Always a good place to stop
Service was effective and efficient. Thank you!
Just a fun shop to visit!! Lots of bikes, very clean store, nice workers. Highly recommend!!!!!
Friendly and knowledgeable 😀
Called and they said come on in and we will take care of problem.
Trek brand bikes. Friendly service and things are done when and how they are stated.