based on 322 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Trek Bicycles are the best and the folks at Y Not Cycling are always friendly and helpful !
Sophie was very helpful!
Repairs were made the next day. Staff was very knowledgeable
Excellent selection of bikes and accessories and great customer service
Comfort, and the knowledge of their products. Friendly.
Dave was my salesperson. I came in with little to no knowledge about recumbent etrikes. I just knew I wanted one. Dave worked with me in person and over the phone until I found one that suited me. Dave ordered the trike and called me when it was ready for pickup. This all my sound benign to some. Trust me it took a lot of patience, kindness, knowledge and professionalism to work with me. Dave has all of that and some. Thank you Dave! I’m very happy with my purchase!!
Great customer service!
Everyone we dealt with at the store was knowledgeable and friendly.
Very Helpful Great Customer Service Speedy turn around
Always friendly and knowledgeable about products. Thanks
It was easy to drop the bike off and with the text and email I knew the bike was ready. Customer service was friendly and simple. My bike looked great, when I used it the next day it performed very smooth, and I was able to enjoy my riding with ease.
My bike was fixed quickly so as not to interrupt my riding.
Friendly staff, good products and great service.👍
Great service friendly staff
Excellent customer service and sincere care to make sure every rider is fitted to their own bike
Love the customer service. Sophia does a great job!
We wanted to rent bikes and they fitted us with the right bikes for a enjoyable ride on our bike path.
They are top notch and available when needed
Friendly, helpful, knowledgeable staff. Wide selection of clothing and accessories.
And great bikes!
j.m.
Excellent Service with a smile. Don’t understand why they sell mopeds and call them “E” bikes but whatever works.
Always good service.
Everything. How you guys have everything you need for bikes and some and how the staff were very pleasant and helpful. Greatly appreciate the customer service and will be returning for all of our bikes needs. 😊 God blessings. ~ Shalom 🙏🏽❤️🔥🕊
What a great shop! Great service and products. My questions were answered promptly and they accommodated requests in my new purchase! The whole process was done and complete inside a week. Ric and Eric are a great duo in delivering high quality service! Thank you!
Always friendly helpful service
Friendly and knowledgeable service
High quality products at fair prices, and outstanding service during and after the purchase.
This is a company that cares about their customers and community. They continue to exceed my expectations every time I stop in.
Very helpful, friendly, and informing which was wonderful
Friendly service and very helpful/ informative!
Y-NOT WAS ABLE TO FIX THE ISSUE I HAD AND NO COST TO ME.