based on 1160 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good location. Easy parking. Friendly service folks. Had what I needed when ordered and I picked it up the next day.
Knowledge, lack of snobbery.
friendly and gives attention to my needs. Willing to answer questions so that I can evaluate if I can do the maintenance on my bike or do I need a pro. Prices for the equipment have been competitive as well.
Personal service, ease of doing business, local
It was a great time and the staff is so friendly
❤
High quality merchandise and service.
Friendly sales staff who are very knowledgeable about the products they have for sale.
They are friendly and helpful I love stopping in there!
Great service and hospitality. Takes care of each customer as an individual.
Readily available to bike path
Friendly staff
Fair amount of top products ,diversified
Counter Service very good
Bike tune up service is not consistent
One good exsperiance 15 yrs ago
One fair experience 12 yrs ago
One bad experience 10 yrs ago with a front rim and spikes replace ment
Got wheel back “not trued “ and found many spokes loose
Never used service again
I appreciated the 1 on 1 assistance in picking out bikes for my wife and I along with the trailer for our baby. Very knowledgeable and fair. Thanks for working with us!
Amazing service and I could not be happier.
Great customer service!
The products I needed were immediately available. Even during these tough coronavirus times, the service was excellent.
Quality products and very knowledgeable sales people.
Love y-not cycling great store
Dave was very helpful in selecting bikes. The store has a nice selection, but not overwhelming with too many options.
Easy in/out service.
Quality bikes and expertise
Helpful, knowledgeable staff and product in stock
Ordered a bike Friday, came in Wednesday very fast service. Easy order .
Great service and convenient location!
Fantastic customer service!
Prices are pretty high. Be nice if there were some quality lower end bikes
Great staff
We appreciate how you were able to take care of us so well and are thankful for the quality of your product and your generosity in giving free rentals to people during this time of difficulty for many. We give you an A+ rating. Bob and Karen Matthews.
Friendly and conveniently close to my home
I've bought a couple of bikes from you over the years, but they are getting older.That's why I'm so grateful for all the help you've given keeping them running great and helping with upgrades. I know I can get quality components from you whenever i need them.
I want to thank you especially for offering free rentals during these trying times. We'll get through this together and you are helping folks get out there and exercise when it's needed most. Nice cure for cabin fever!
Even better, I expect these same folks while discover/rediscover the pleasures and benefits of exercising regularly. I'm happy to see the B&O trail being used so much now. It seemed like it had been underutilized before.
Thanks again!
Eric and his shop are first class. Highly recommend Ynot for sales and service.
Very pleasant and nice. Quick service also.
Very friendly staff