based on 392 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Friendly, courteous, helpful staff
Great service by knowledgeable and friendly staff.
I love my new Townie go 7d so much! It’s a great ride and so fun!! I’m very happy to be riding again! I received awesome service at Ynot!!
The young man helping me was very knowledgeable and respectful. He was able to help me find a helmet that was right for me.
I like being able to see in person what I’m looking for. Y-not has ordered items as well for me and I have a better idea what I’m getting with their input.
Never had bad experience with any products. From bicycles to attire to accessories! All is above and beyond! As for services?? Everyone is so kind and patient. Always willing to help. Thanks Eric and the gang!
My bike shop!
Best service. Friendly, knowledgeable, always willing to help!
Stopped in to have a shifting issue looked at. Took the bike at that moment made some adjustments and got me back riding.
Always a good place to stop
Service was effective and efficient. Thank you!
Just a fun shop to visit!! Lots of bikes, very clean store, nice workers. Highly recommend!!!!!
Friendly and knowledgeable 😀
Called and they said come on in and we will take care of problem.
Y - Not shop has a " thoughtful" supply of bike accessories, smartly positioned on a great bike path. I seem to find something I " need " every time I visit shop.
Good job Y - Not bikes - a well run shop.
Great service, friendly and helpful. Comparable prices.
You have what we are looking for and good service and friendly staff
the service has been great
I received friendly and speedy service. They fixed my son's bike tire quickly and efficiently. The shop was clean and organized with a wide selection of bikes and accessories to choose from.
Very helpful and knowledgeable employees. Great selection of quality bikes and accessories at an affordable price.
They now have a greater stock of accessories and bikes
Very friendly, local business
Eric is the best and is surrounded by a Very friendly and knowledgeable staff, highly recommend checking them out.I am a repeat customer and have sent others to purchase bikes and accessories there. Everyone seems Very pleased with the polite and accommodating nature of this well stocked and reasonably priced store . As a bonus ,It is within a few feet of a very scenic bike trail , which adds to the appeal of this nice shop.
Great customer service! Friendly, knowledgeable and attentive.
Please keep carrying the used bikes 🚲 . Bikes that are 5 to 35 years old are so much more interesting and tempting then all those awesome brand new Treks.
Thanks for doing what you do year after year, Y-Not is a HUGE asset to Richland county.
We appreciate you!
The staff was very friendly and helpful. They explained the features of each bike, the benefits, of each, and helped to adjust the bike to ensure proper fit.
Friendly atmosphere, knowledgeable, nice selection of bikes and parts
The selection was nice for a small town dealership.
Very helpful we purchased our first bike for our daughter and them new bikes for us.
Employee is very helpful and friendly