based on 1303 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I needed a new tire unexpectedly and they took care of me in less than a half hour.
Been coming here for years. Always helpful and friendly. Love the service and selection
do a good job,and are freindly.
Outstanding service from the moment I walked in the door. Claire was super helpful and walked me thru everything I needed since I am just starting out. Their service department was amazing and Rich and Jeff went over and beyond getting my used bike updated and adjusted. Thank you so much!
LOVE THE CUSTOMER SERVICE!!!
Has everything needed to keep bike running well.
Your people, your location and your products and service. I stopped to get the saddle bag with tools for fixing a flat. Claire helped me and was so kind. She installed the bag and air pump for me! I am a fan of both your locations.
I was immediately recognized when I entered the store. A representative was fast to assist me. She was very knowledgeable and friendly. I have been here several times before and the service is consistently excellent. The store is well staffed and very clean. They have a modest assortment of parts and accessories. Most items I need have been in stock, but they are prompt to order non-stock items. I am a huge fan!
Prompt service, questions answered, and based on the information given purchase was made.
Dave is extremely knowledgeable and helpful.
Very good and fast service
Personal service and love doing business locally
Service on my wheel was great the team was friendly and ask many questions what had happened to my wheel so it could be fixed or replaced. They replaced the wheel and I am very pleased with this .
I tell all my friends and family about the bike shop and when the new bike trails open in Mansfield soon this will be great for Business!!
Keep Rocking the Service
I appreciate the young girl who waited on me both days. She recommended I try a couple of bikes to see which I preferred without pushing me towards more expensive models. She was very patient answering my questions and addressing my concerns. She listened to my goals and chose bikes based on my needs.
I love the service that I will continue to receive from the shop as I start my journey back into bike riding.
When Eric performs service on my bike, I know it will be done right! Blessed to live near this great bike shop.
Knowledgeable staff, and convenient location.
Very happy to have a specialized cycling shop as a local small business to support, and the help I’ve gotten purchasing a new bike and other things has been greatly appreciated.
Great owner and employees.
Great service. Friendly staff.
We bought Sun trikes a few years ago from your business and had to sell them because of leg issues. Now we are getting back into riding trikes again. We really like the Sun brand and YNot has very good customer service! That is why we bought another trike from you.
Great people and very good line of parts and accessories.
Everyone was friendly & very knowledgeable about bicycles! They were able to get me in soon & bike was available for pick up next day.
Great service & always have what I need.
Excellent prompt service. Dave is friendly and very skilled and efficient in his work. He always stops what he's doing to immediately replace a flat tire, replace a battery, etc.
Very friendly and helpful service. Prices are reasonable and work was done well.
Professional, knowledgeable, technical in explaining repairs of bikes. Integrity and fairness is this owners strongest attribute.
Great selection of bikes and gear, knowledgeable and courteous staff.
Very nice and helpful people. And great prices too!
The crew at Y-Not gets the work done at the estimated time and gets it done right.
Being so close