Y-Not Cycling & Fitness

Average rating: 9.8 out of 10 based on 1035 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 31, 2023 — Rated 10 out of 10 by T.B. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Fast and well done with friendly staff

Report a concern   August 29, 2023 — Rated 10 out of 10 by Mark Pelphrey Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Good selection
Helpful staff
Ready to deal and fairly

Report a concern   August 28, 2023 — Rated 10 out of 10 by Jonathan Fain Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

We have always had an excellent experience buying our bicycles, cycling equipment and getting our bicycles repaired at Y-Not Cycling & Fitness. Eric and Rick are friendly, knowledgeable, provide great service and patiently answer our questions. We highly recommend Y-Not without reservation!

Jon Fain

Report a concern   August 26, 2023 — Rated 10 out of 10 by R.A. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Great people to deal with, very knowledgeable in the product

Report a concern   August 24, 2023 — Rated 10 out of 10 by Daniel Chrest Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Very professional, courteous, and knowledgeable staff.

Report a concern   August 24, 2023 — Rated 10 out of 10 by Ryan Odell Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

YNot usually has the items I'm looking for and helpful with getting my bikes ready to roll. Always enjoyed sharing news about racing and heading out on YNot group rides that have been around since I first became a cyclist in Lexington.

Report a concern   August 24, 2023 — Rated 10 out of 10 by T.B. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Great experience.

Report a concern   August 21, 2023 — Rated 10 out of 10 by D.S. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

I can find someone to ask a question and get help. Friendly, helpful and local. You are on the trail!

Report a concern   August 20, 2023 — Rated 10 out of 10 by J.B. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Y-NOT WAS ABLE TO FIX THE ISSUE I HAD AND NO COST TO ME.

Report a concern   August 19, 2023 — Rated 10 out of 10 by Dave Jolin Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Trek Bicycles are the best and the folks at Y Not Cycling are always friendly and helpful !

Report a concern   August 19, 2023 — Rated 10 out of 10 by B.D. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Sophie was very helpful!

Report a concern   August 18, 2023 — Rated 10 out of 10 by R.N. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Repairs were made the next day. Staff was very knowledgeable

Report a concern   August 17, 2023 — Rated 10 out of 10 by Fred Didonato Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Excellent selection of bikes and accessories and great customer service

Report a concern   August 13, 2023 — Rated 10 out of 10 by K.K. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Comfort, and the knowledge of their products. Friendly.

Report a concern   August 10, 2023 — Rated 10 out of 10 by Jacqueline Rice Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Dave was my salesperson. I came in with little to no knowledge about recumbent etrikes. I just knew I wanted one. Dave worked with me in person and over the phone until I found one that suited me. Dave ordered the trike and called me when it was ready for pickup. This all my sound benign to some. Trust me it took a lot of patience, kindness, knowledge and professionalism to work with me. Dave has all of that and some. Thank you Dave! I’m very happy with my purchase!!

Report a concern   August 10, 2023 — Rated 10 out of 10 by T.L. Y-Not Cycling & Fitness - Mount Vernon
What do you like about our products and services?

Great customer service!

Report a concern   August 10, 2023 — Rated 10 out of 10 by B.P. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Everyone we dealt with at the store was knowledgeable and friendly.

Report a concern   August 9, 2023 — Rated 10 out of 10 by M.D. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Very Helpful Great Customer Service Speedy turn around

Report a concern   August 8, 2023 — Rated 10 out of 10 by Kelsey Smith Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Always friendly and knowledgeable about products. Thanks

Report a concern   August 6, 2023 — Rated 10 out of 10 by Edward Moses Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

It was easy to drop the bike off and with the text and email I knew the bike was ready. Customer service was friendly and simple. My bike looked great, when I used it the next day it performed very smooth, and I was able to enjoy my riding with ease.

Report a concern   August 6, 2023 — Rated 10 out of 10 by S.G. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

My bike was fixed quickly so as not to interrupt my riding.

Report a concern   August 6, 2023 — Rated 10 out of 10 by Larry Kamp Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Friendly staff, good products and great service.👍

Report a concern   July 28, 2023 — Rated 10 out of 10 by V.D.M. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Great service friendly staff

Report a concern   July 28, 2023 — Rated 10 out of 10 by Matthew Stanfield Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Excellent customer service and sincere care to make sure every rider is fitted to their own bike

Report a concern   July 27, 2023 — Rated 10 out of 10 by A.V. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Love the customer service. Sophia does a great job!

Report a concern   July 25, 2023 — Rated 10 out of 10 by Bill Estes Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

We wanted to rent bikes and they fitted us with the right bikes for a enjoyable ride on our bike path.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Rob/ Jill Goodwin Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

They are top notch and available when needed

Report a concern   July 23, 2023 — Rated 10 out of 10 by John Marvar Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Friendly, helpful, knowledgeable staff. Wide selection of clothing and accessories.

And great bikes!

j.m.

Report a concern   July 22, 2023 — Rated 10 out of 10 by C.V. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Excellent Service with a smile. Don’t understand why they sell mopeds and call them “E” bikes but whatever works.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Jay Jill Guth Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Always good service.


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