based on 1160 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, friendly and helpful. Comparable prices.
You have what we are looking for and good service and friendly staff
the service has been great
I received friendly and speedy service. They fixed my son's bike tire quickly and efficiently. The shop was clean and organized with a wide selection of bikes and accessories to choose from.
Very helpful and knowledgeable employees. Great selection of quality bikes and accessories at an affordable price.
They now have a greater stock of accessories and bikes
Very friendly, local business
Eric is the best and is surrounded by a Very friendly and knowledgeable staff, highly recommend checking them out.I am a repeat customer and have sent others to purchase bikes and accessories there. Everyone seems Very pleased with the polite and accommodating nature of this well stocked and reasonably priced store . As a bonus ,It is within a few feet of a very scenic bike trail , which adds to the appeal of this nice shop.
Great customer service! Friendly, knowledgeable and attentive.
Please keep carrying the used bikes 🚲 . Bikes that are 5 to 35 years old are so much more interesting and tempting then all those awesome brand new Treks.
Thanks for doing what you do year after year, Y-Not is a HUGE asset to Richland county.
We appreciate you!
The staff was very friendly and helpful. They explained the features of each bike, the benefits, of each, and helped to adjust the bike to ensure proper fit.
Friendly atmosphere, knowledgeable, nice selection of bikes and parts
The selection was nice for a small town dealership.
Very helpful we purchased our first bike for our daughter and them new bikes for us.
Went above and beyond to help me get my bike in shape for riding this spring!
Professional employees
Great customer service!
They did a great job with my bike. One day turnaround without any issues. Thank you!
Rick and his assistant at the front desk were both very helpful, informative and kind. Thank you!
Speed and service.
Friendly staff. Great communications.
We had a very good experience with YNOT CYCLING. We were out of state and emailed them to see if they could do a retrofit to one of our Catrike. They got back quickly and said they could do this and ordered an expensive retrofit kit without and down payment or credit card information.
They were very professional and prompt with the retrofit.
Now just waiting for the weather to get better.
Thanks, Jim andBarb Wiley
Y-Not cycling did awesome job with my old mountain bike. They gave it a tune-up and new tires and pedals and it is like new again.
Very good and quick service at a fair price.
knowledgeable, fair, and prompt service. Thank you!
Friendly, do good work and very helpful
Service was excellent!
They took the time necessary to find me the part I needed even though they were busy.
Rick was extremely helpful in servicing my Trek Marlin 7 which I purchased at Y Not 4 years ago, thanks so much!
Excellent service and products
Y - Not shop has a " thoughtful" supply of bike accessories, smartly positioned on a great bike path. I seem to find something I " need " every time I visit shop.
Good job Y - Not bikes - a well run shop.