363 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very courteous and ask questions what I wanted done to upgrade my bike. They did the job quicker than they said it would take. When I need work done on my bike I will definitely have them do it.
Had a broken pedal, was replaced in about 30 minutes along with the shoe cleats and was able to do the 20 mile ride that we planned. Great service!
Very interested in what we wanted, very helpful in getting it done.
Love Trek bicycles. YNOT employees know Bicycles.
Personable staff, know their business and dependable results on their work.
Fast friendly service. Came through for me when I needed my bike fixed quickly.
Great customer service
Good work
Friendly staff, great service!
Good supply of in-stock supplies and accessories. What they don't have they go out of their way to get quickly. Very knowledgeable.
I appreciate the time and effort spent. They let me sample the bike and adjusted the handles 3 times. That helped me decide it was the bike for me.
Buying locally. Good stock.
Colin did the job very quickly, the bike has never ridden this well since I've owned it.
Dave is so helpful and makes sure we get the bike components we need.
Awesome service and always ahead of schedule!
Thanks David
Very polite courteous service and they do great tuneups!
Got my old bike in tip top shape for a good price!!
Fast friendly service!
Staff was very helpful, able to fix the issues I was having without any problems.
Good, knowledgeable and helpful bike shop.
Great Service and timeliness!!
Dependable
Great customer service and very professional.
Great selection if products. Everyone is ready to help and always listening. This is great place
Friendly and knowledgeable customer service.
Totally trust the staff and products from Y-Not! I bought my 20-year old Trek there and they have helped me keep it rolling ever since.
I stopped in recently for the first time to get a bicycle tire repaired. The young man who assisted me could not have been friendlier or more helpful. He was able to take care of it immediately so that I could take the repaired tire with me. I have a second tire to get repaired and I will definitely go back again.
The people are awesome!
Great service! Very knowledgeable.
The service that I had done to my bicycle was very quick. The young man who did the work was very nice and helpful.