based on 412 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I took my bike in for a service and was met quickly by the friendly service employee. He listened to my concerns and was very helpful. I only had to wait for a little over one week but expected it to take longer. He emailed and texted me when my bike was ready for pick up. I would highly recommend Y-Not Cycling in Lexington for your bike needs.
Top of the line products and service
Had exactly what I needed was good to see Dave again!
Eric had the bike I wanted and held onto to it for me until I could get to Town to purchase it.The service was excellent!
We dropped our bikes off on Thursday for there yearly tuneup. Had them back on Tuesday. They are working great. Shift alot smoother. Would recommend y-not to everyone.
Quality work. Knowledgeable, no pressure sales.
Very reliable and they are professional
Local sales and service.
It is a friendly establishment that does a great job with its customers. The service is top notch and they are very knowledgeable about all elements of their business. I feel welcome when I stop in every time.
Always do a great job
Knowledgeable and friendly staff, great service, and fair prices.
Love this place.
Great service. Nice staff.
A very excellent shop
Prices and knowledge of products
The staff is extremely friendly and helpful. The service is outstanding with a great turnaround. We took our bikes in for a tuneup and were contacted the next day that the bikes were ready for pickup.
Great service and honest have bought 8 bikes from them for the family an on my daughter's bike they sized her to the bike and helped us get into the right size and appropriate the time they give for helping get into what we wanted
I was under a time crunch and my bike was fixed within that timeframe. Thank you for doing a great job promptly. I
Very friendly and helpful staff. Very happy with bicycles purchased.
80$ for a tune-up on a bike, that is almost new, are you kidding me. And then to run up the bill w the BS extra parts to break a 100$. no recommendations from me, and I'll never darken your doorway again. What did you spend a whole 30 min working on it.
The service was amazing! I did not know they shipped things across the country for you! Thank you! And they are professional and KIND.
Friendly, helpful, accessible.
Quality products, local small town business and the customer service. Eric is great to work with, very knowledgeable and helpful, no pressure and very easy to talk to.
Always great products and service!
Prompt, courteous service!
Anything you could want from a bike shop:) they have it all!! Perfect location right on the trails too!
Eric took great care and was very helpful. Great place to get some great bike gear!
Y-not Cycling does good repair and maintenance work. I have no complaints about the two times I've taken my bike in, recently.
Prompt service and reasonable prices. Staff courteous and knowledgeable.
Always top level service. Thanks !