based on 412 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service is unbeatable. Fabulous, friendly and knowledgable in every way.
Y-not bicycle shop is the best. Eric & his staff are top notch professionals!
Fast- friendly- knowledgeable! Can’t get any better
I went in not wanting a bike AT ALL and left with one I was very happy with. The staff was extremely helpful and I was able to try out any bike that I wanted especially since there is a trail basically right out the door!
Townie bikes allow my husband and I (57&54) to enjoy comfortable riding!!!
Down home friendly services one doesn’t always receive in larger communities.
Products and workmanship are of high quality.
Very friendly and helpful
You're the best LBS around!
Selection and availability on what I was looking for!
Top notch local service.
Best Bike shop in Mid Ohio. Staff is friendly and Trek bikes always deliver
GREAT bike shop been buying from them since 90s when they were in AShland. They know what they are doing and sell quality, unlike the junk and lack of knowledgeable service you get from Walmart and other big box stores.
The customer service is the best!
Was very nice to deal with a small local business that has been selling bikes as long as they have. Everyone was helpful & knowledgeable.
Work done reasonably quickly.
People very courteous.
Great service at good prices.
Quality and variety
I like that they have everything you need to go on your bike ride and if they don’t have it, they’ll get! Great customer service 👍
The customer service was awesome and my bike is amazing!
Eric and company have always been super helpful every time I have used their business.
I love my new Trek verve 1. Staff was very helpful and made sure to go through my bike before selling it to me!
Took the time to help and get what I needed
Great service and prices.
Couldn’t be happier!
Personal and attentive service. Thank you!
Great products and very helpful staff.
Fast, Efficient and friendly service!
Always friendly service!
always very helpful and freindly.have very good products
Dave is so nice, patient, and knowledgeable. We are lifetime customers. I look forward to the day that I can bring my son into the store for his first bike.
Excellent personal service and advice at fair prices.